Box Office Attendant - (US-CA-Rancho Mirage - 92270)

Minimum Education: None
Job Type: Full Time
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Responsibilities : Sells tickets in the box office for concerts and events. Handles cash, credit, and refund transactions correctly. Adheres to established procedures, administers the ticket system and completes related paperwork. Provide support to overall management team as directed by the Box Office Supervisor.(other duties may be assigned Sell tickets for headline concerts, entertainment events, special events and promotions in the BoxOffice. Utilize proper procedures and documentation for all transactions. Ensures bank is counted and balanced with Cage. Assists with ticket taking and usher duties as needed. Record and report database information to management. Must possess and maintain a thorough knowledge of special events,promotions, and advertising campaigns. Provides excellent continuous customer service. Support, as needed, marketing/players club promotions by distributing gifts, helping with giveaways,tournaments, new card sign ups and card reprints. Answers phones and addresses calls appropriately. Complies with all applicable regulations, internal controls and policies and procedures.

Requirements :To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential factions. This position requires organizational skills, the ability to work with a minimum of supervision and independent problem solving skills. Must display excellent people skills and project a mature presence with confidence. Must have a pleasant and courteous demeanor. Must be able to interact easily with guests. Proven ability to provide and implement solutions regarding guest concerns and/or problems within guidelines as established by management. Must have sufficient mathematical ability to estimate and use percentages.High school diploma or G.E.D. Some demonstrated customer service experience and/or training or combination of education and experience.

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