Help Desk - (US-VA-Herndon - 22096)

Minimum Education: None
Job Type: Full Time
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Responsibilities and Requirements : Working knowledge of the Windows family of systems (XP, Office 2007, Outlook, etc ..) ' hardware diagnostic and troubleshooting skills. ' Cable and fiber tracing, repair, and installation. ' Able to lift 50lbs. ' Excellent customer service skills. Applicants selected will be subject to a government security investigation and must possess an active SCI which requires US citizenship. ITT is an Equal Opportunity / Affirmative Action Employer.Experience Desired Skills ' Experience working with Remedy ticketing system or other help desk support system. ' Experience working with Norton Ghost or other imaging system. ' Experience working with Active Directory. ' Experience working with SolarWinds, Altiris, or other network or enterprise management systems. ' Microsoft certifications a plus. Applicants selected will be subject to a government security investigation and must possess an active SCI which requires US citizenship. ITT is an Equal Opportunity / Affirmative Action Employer.

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