Receptionist - (US-FL-Kendall - 33296)

Minimum Education: None
Job Type: Full Time
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Responsibilities : Responsible for delivering an exceptional customer experience at all times as the main point of contact for call center.Promptly answers incoming calls in a professional, polite, upbeat, and articulate manner with consistent emphasis on superior customer service and attention.Direct calls to person requested by caller or that person's designate.Check and forward all voicemail messages in a timely manner.Handle all incoming/outgoing mail and student mail out projects.Process and batch credit card payments.Schedule student appointments when necessary and update student information in database.Facilitate faxes, etc to the call center representatives.clerical duties and responsibilities as assigned.

Requirements :Energetic, outgoing personality with excellent communication skills (verbal and listening) and strong customer service skills. Organized, detailed-oriented and ability to multi task and change directives in a fast-paced environment while maintaining constant focus on excellent customer service delivery. Possess a sense of urgency and a meticulous attention to detail. Ability to maintain positive internal working relationships with campuses, students, and department while projecting superior customer service. 2-3 years prior stable work experience as a receptionist - preferably in an inside sales call center environment. Microsoft Office computer skills Word, Excel, and Outlook. High School graduate or equivalent. Desire to always deliver an exceptional customer experience.We offer competitive compensation and an excellent benefit package including a comprehensive healthcare program and a 401k plan.Qualified candidates ONLY - applyonline for consideration and the potential opportunity to work with a dynamic and growing company.

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