Current Openings at ALC Staffing Associates

Engineering Mgr.-Pipeline and Analytics
Minimum Education:
Job Type:
Full Time
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Engineering Mgr.-Pipeline and Analytics
*100% Virtual/Remote
*Must be US based and ability to work EST business hours
*Prior experience leading a technology team
Salary: $120K-DOE

My client is an exciting startup dedicated to giving customers the ability to analyze what's going on in the conversations their salespeople and customer service reps are having with prospects and clients.

They ingest call recordings (which most call-centric organizations make as a matter of course) and process them through their content pipeline, in addition matching them to metadata from the customer's CRM.
The result is a rich set of data, which the company is using to train models to help customers close more business and increase the skills of their team.
Users interact with the results through a rich React JS based UI.

Company builds their technology using Python and Java, with best of breed academic open source libraries, and well-regarded projects like Postgres, ElasticSearch, ReactJS, and TensorFlow.
While the office is based in Rosslyn, VA, the tech team is distributed, with representation from 9 different countries (although we coalesce around the EST business day working hours to maximize communication opportunities).
There is a daily scrum phone call, weekly sprints, ad hoc communication via slack, and use best of breed tools like GitLab, YouTrack and Confluence for coordination.

Seeking an Engineering Manager to lead the Pipeline and Analytics teams.
You will be directly responsible for managing a team of 6-8 devs (including interns).
As leader of the Pipeline team, you'll be responsible for keeping content flowing into the system.
As leader of the Analytics team, you'll help guide development of insightful analytical models.
You will report directly to and work closely with the CTO.
This role is around 80% coding, 20% management.
This is an ideal position for a manager who wants to be hands on, or a principal/lead engineer who wants to start transitioning into management.

Prior experience leading a technology team
Bachelors or above in Computer Science
At least 7 years industry experience
Java, Python
Deep experience with and love of SQL
Experience developing or working with machine learning models
Aptitude for performance tuning, scalability, and distributed systems
Excellent communication skills
US based and ability to work EST business hours
Clean background check

Nice to haves:
TensorFlow, Keras, or related
Deep understanding of audio processing and analysis (e.g. FFT, MFCC, etc.)
ElasticSearch, Solr, and/or Lucene
OAuth, Scrapers, API integrations
Distributed task systems (currently we use Celery, but will likely change)
Recruiting, interviewing and hiring experience
Employee coaching experience
Prior experience working remotely (if not in the DC area)

Arthur L Crume
ALC Staffing Associates
509 N Vermilion
Ste. 540
Danville, IL 61832
Fax: 888-315-4340
Phone: 217-636-3930

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