Current Openings at Quality Contax Inc.

SCSM/ SCCM Systems Engineer W/ PowerShell, ASP.NET; Cireson a +
Minimum Education:
Job Type:
Full Time
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SCSM/ SCCM Systems Engineer W/ PowerShell, ASP.NET; Cireson a +
Direct Hire, Salaried position
Location: Houston, Texas

The Sr. Systems Engineer uses PowerShell Scripts and .Net to design and develop and integrate 3rd Party software for MS SCSM as well as Architects upgrades for SCSM Product Suite and all 3rd Party software integration supporting SCSM product suite and continues to support and maintain the entire global enterprise Microsoft System Center Service Manager (SCSM) platform used for the managing Incidents, Problems, Changes and Service Requests.

The SCSM platform is the ITIL Services Management platform for the whole organization. You will collaborate with management, application technical support analysts and developers for solving issues, architecting, configuring, creating, and delivering system improvements and reports. You will provide reporting analytics to facilitate queue management and on-going improvements, as well as, support and create solutions working with 3rd party Cireson application which is the front-end for the SCSM solution and other 3rd Party Software tool integration including SharePoint.

• Oversee architectural design and integration content management, workflow, collaboration, business process or other solutions within SCSM/ SCCM and all related Service Desk product services related
• Design custom 3rd Party Software Cireson SCSM solutions
o (SCSM current ver. 2012; plan upgrade 2016 next year)
o Cireson customization utilizes PowerShell, and ASP.Net for software integration work
• Demonstrate solutions by developing documentation, flowcharts, layouts, diagrams and charts
• Project design / development, define technical requirements and develop solutions related to SCSM / Cireson
• Plan and assist with software version upgrade releases for Service Desk
• Troubleshoot and debug Service Desk SCSM / Cireson solution
• Develop custom workflows, connectors, SCSM Portal enhancements, reports, etc.
• Create workflows to improve process efficiency; guide business teams on best practices
• Configure Incident, problem, activity, change, and release management

• Degree in Information Technology field or equivalent work experience preferred
• 3-5 years of Web Development with C#, .NET Framework, and ASP.NET
• 3-5 years extensive experience in PowerShell
• 3-5 years ADO.NET, VB, HTML, CSS, JavaScript, jQuery, XML, SQL Server preferred
• Extensive use of Web Services, security, instrumentation, exception handling, and support of large, complex, or enterprise-wide solutions.
• Excellent Communication, Presentation, Problem-solving, Analytical, and Customer service skills.
• Strong attention to detail, goal-oriented, highly motivated, and able to work with minimal supervision
• General understanding of Windows Server based technologies (AD, SQL, Exchange, etc.)
• Basic understanding of ITIL with a focus on ITSM and/or ITAM processes
• Basic understanding of ITSM and ITAM solutions

QUALIFIED CANDIDATES -; Please put “SCSM/ SCCM Engineer w/ PowerShell & ASP.NET” in the subject line of your resume and send a resume via Word attachment.


Janet Puryear
Quality Contax Inc.
Houston, TX
Phone: 713-988-4991

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