Inside Customer Service/Sales
Location:
US-MI-Ann Arbor
Compensation:
$35K - $45K / Year
Minimum Education:
High School
Job Type:
Full Time
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Fantastic opportunity for an out-going people person seeking a long term career with a growing creative company.
Company is the leading provider of complex document management services and passionate about customer service and is currently expanding their Customer Service Inside Sales Department as a result of strong growth.
The ideal candidate will be a self-starter and quick-learner comfortable in settings where priorities change constantly.

Compensation package includes a competitive and extensive benefits package including incentive bonus plans, paid time off, and health insurance along with many growth opportunities within the company. Regular hours, no weekends.

Responsibilities include but are not limited to:
Answering phone calls in a professional and helpful manner.
Interacting successfully with customers at all levels - both internally and externally
Acting as a liaison between customers and various other departments
Building rapport with customers by displaying an engaging, kind and helpful attitude
Providing outstanding service to customers/visitors - either over the phone, or in person
Working hand-in-hand with sales and production teams to meet and exceed the expectations of the customers
Computerized logging and tracking
Minor sales and marketing tasks
Performing miscellaneous retail tasks


If you meet the following criteria please submit a Word .doc resume to: careers@dayinc.com

Qualifications:
Customer service exposure with up to two years of experience
Proficient computer skills, including computer proficiency in MS Office systems
Excellent problem-solving, and decision-making skills
Strong time-management and organizational skills with a strong attention to detail
Communicating with diplomacy and tact
Ability to work as part of a team or independently
Professional demeanor

Troy Office
Day Personnel
3001 W. Big Beaver Suite 119
Troy, MI 48084
Fax: 248-649-2496
Phone: 248-649-6797

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or email this job to apply later

3001 West Big Beaver * Suite 119 * Troy, MI 48084
Phone: (248) 649-6797   Fax (248) 649-2496 

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