Senior Engagement Manager - Life Sciences - (US-NJ/NY, or Groton, CT)

Minimum Education: Bachelors
Job Type: Full Time
Jobcode: I20140
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ROLE:
The Senior Engagement Manager is responsible for all client interface within the assigned client(s) scope of services. The SEM works together with his manager to build a Client Service plan and is responsible for client management based on this plan. Usually, the SEM handles a single client or a portfolio within a very large client, with an indicative annual book of business of $25-30M.

RESPONSIBILITIES:

• Client relationship management –managing relationships with operational client personnel
• Business Development – driving revenues, margins, scope of services footprint
• Client delivery assurance
• Taking Go-to-market solutions and Alliances service offerings to the assigned client(s)
• Client Service Planning and Governance
• Commercial and pricing decisions within the scope of the Master Services Agreement
• Experience in the life sciences domains of R&D, Sales and Distribution is an added plus.. (this you can include also for EM)
• Pre-sales proposal support for new business development
• Monitor and coach the performance of the on-site Project Managers

REQUIREMENTS:

• Bachelors or Masters in Business Administration, Project Management or equivalent.
• Candidate will have prior experience in working with Life Sciences clients in domains like R&D, Sales, Distribution etc.
• 12+ years experience in project and client management expertise from an established consulting firm.
• Candidate will have the capability to provide advisory/thought leadership to customers in their areas of business and Technology.
• Prior experience working with a Global Delivery Model (GDM) and knowledge of CMM methodology.
• Outstanding verbal and written communication skills.
• Exceptional problem solving capabilities.
• Proven experience leading and delivering large, complex IT projects.
• Ability to manage multiple, simultaneous projects and work streams.
• Ability to interact with and to develop relationships with a diverse group of client personnel ranging from senior executives to middle managers to technical individual contributors.
• Experience managing, recruiting, and retaining outstanding technical talent.

Julia Tverskaya
Brain Gain Recruiting
474 W. Charleston Road
Palo Alto, CA 94306
Phone: 650-813-1761

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