Claim Analyst - Commercial General Liability - (US-AZ-Scottsdale)

Minimum Education: Tech School
Job Type: Full Time
Jobcode: 1739721
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At Scottsdale Insurance Company, our vision starts with successful associates. We provide a vibrant, associate-friendly atmosphere with challenging work, leaders who value your contributions and the stability of being a market leader in the excess and surplus industry.

JOB SUMMARY:
Investigates, evaluates, and resolves claims of a more complex nature including litigation. Contact with external customers which involves maintaining, developing and influencing relationships with major customers or key individuals. Responsible for managing the work and performance of independent adjusters/investigators and defense counsel to achieve successful resolution of claims. Is responsible for meeting the expectations and requirements of internal and external customers.

RELATIONSHIP: Reports to Unit Manager.

JOB RESPONSIBILITIES:
1. Investigates, evaluates, and negotiates more severe and complex claims and litigation to a successful resolution and in compliance with company quality standards. The claims will primarily be Commercial General Liability,  it may include products and completed operations and premises bodily injury exposures of a more complex and severe nature.
2. Responsible for managing the work and performance of independent adjusters/investigators and defense counsel to achieve successful resolution of claims.
3. Is responsible for meeting the expectations and requirements of internal and external customers.
4. May assist in the development, coaching, training and mentoring of individual team members. May act as a subject matter expert in a particular line of business or risk.
5. Responsible for developing and maintaining open and trusting working relationships with insureds in order to gather pertinent information.
6. Responsible for timely and appropriate evaluation of claims to identify and manage reserves in compliance with Company standards.
7. Maintains current knowledge of: all insurance lines; court decisions which may impact the claims function; current guidelines in the claims function; and policy changes and modifications. This may require attendance at various seminars and training sessions.
8. Performs other related duties as assigned.

Education: High School Diploma or GED required. College degree preferred

Experience:
Five to ten years prior experience as a Sr. Claims Representative or five to ten years prior insurance claims or comparable work experience required. Prior experience in directing defense counsel required. Prior experience with complex coverage issues and reinsurance reporting preferred. Prior multi-jurisdictional and E&S experience preferred.
Licenses/Registrations/Designations: Associates must obtain the required Federal and/or state licenses/registrations within the time period designated by the business unit. Additional licenses/registrations may be required when new products and services are implemented. If an associate fails or is unable to obtain required licenses/registrations within the time period designated by the business unit, the associate will be ineligible to continue in the position. Completion of insurance courses such as IIA, AEI, or CPCU preferred.

Knowledge:
Specific knowledge in a particular line of business and/or additional education may be required by the hiring business unit. Familiarity with various types of insurance policies preferred.


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