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Vacancies for Call Center
Location:
IN-TN-Tiruchirappalli
Jobcode:
cuz4eb
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Anticipate escalation and take over calls when needed
Devise ways to optimize procedures and keep staff motivated
Measure performance with key metrics such as call abandonment, calls waiting etc.
Ensure adherence to policies for attendance, established procedures etc.
Keep management informed on issues and problems

Ipss

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