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Street Address Downwood Forest Dr
Houston, TX Street Address
Cell: PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
OBJECTIVE
Obtaining a position that would utilize a broad range of my leadership and
customer service skills, and would offer the potential for advancement in
an organization where I will be challenged and continue to develop my
skills and knowledge.
SKILLS
. Bilingual English/Spanish
. Reliable worker with the ability to learn new concepts and skills
quickly.
. Solid work history, reputation as a team player and passion for
helping others.
WORK EXPERIENCE
El Camino Counseling, PLLC Houston, TX
Administrative Assistant August 2011-Present
. Directed incoming and outgoing calls accordingly
. Scheduled clients appointment with 6 License Professional Counselor
. Bookkeeping
. Billing and coding insurance claims
. Handled patients charts in an organized manner
. General office and clerical skills
Comerica Bank Houston, TX
Customer Service Representative I June 2008-April 2011
. Assisting customers with financial situations, putting customer
service first.
. Ordered office supplies/office documents on a monthly base.
. Keeping files updated on a daily bases for operations annual audit.
. General office and clerical skills
. Maintain monthly sales goals; recognized top producer in district
Lone Star College-North Harris Houston, TX
Staff Assistant II August 2007-June 2008
. Assisting full-time staff filing, sorting documents, and reports
accordingly
. General office and clerical skills
. Organized recreational activities and events for Educational Talent
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Burlington Coat Factory
Houston, TX
Customer Service Cashier/Accounting January 2006- September 2007
. Assisting customers with retail transactions; layaways, returns, and
exchanges.
. Keeping files updated daily; managed the cashier's cash boxes at the
end of the night
EDUCATION Diploma/Certificate
Lone Star College Associate of Science, GPA: 3.2
August 2007-May 2012
Graduate May 2012
Klein Forest High School Diploma, GPA: 3.5
August 2003-May 2007 Graduate May 2007
BUSINESS COURSES/SKILLS
. Keyboarding
. Business Computer Information Systems
. BCIS II - MOS
. Microsoft Word Core Certification
. Microsoft PowerPoint Certification
COMPUTER SOFTWARE
. Microsoft Word
. Microsoft Excel
. Microsoft Access
. Microsoft Publisher
. Microsoft PowerPoint
REFERENCES
Mrs. Lola Clay, Licensed Professional Counselor, 10190 Katy Freeway, Suite
240, Houston, TX 77043, PHONE NUMBER AVAILABLE
Mrs. Jessica Ayarzagoitia, Banking Center Manager, Comerica Bank, 414 W.
19th St Houston, TX 77008, PHONE NUMBER AVAILABLE
Mrs. Nelly Carmona, Teller Supervisor, Comerica Bank, 12727 E Freeway,
Houston, TX 77015, PHONE NUMBER AVAILABLE
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