Candidate Information Name Available: Register for Free Title Administrative Assistant Target Location US-MO-Kansas City Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Administrative Assistant Customer Service Kansas City, MO Administrative Assistant Olathe, KS Administrative Assistant Clerical Support Kansas City, MO Administrative Assistant Medical Billing Lenexa, KS Warehouse Worker Administrative Assistant Kansas City, MO Data Entry Administrative Assistant Raymore, MO Administrative Assistant Warehouse Team Kansas City, KS

                                                                         Candidate's Name
                                                                   Street Address
                                                                PHONE NUMBER AVAILABLE EMAIL AVAILABLE

                                          Objective
C ustomer service professional with financial, medical and administrative skills seeks position .

                                          Profile
Motivated, personable business professional with a successful 5 year track record of Excellence in Customer service. Talent for
                        quickly mastering technology. Diplomatic and tactful with professionals and non-professionals at all
                        levels. Accustomed to handling sensitive, confidential records. Demonstrated history of producing
                        accurate, timely reports.
Flexible and versatile   able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to
                        easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building
                        skills.
                                          Skills Summary
                   Project Management                             Computer Savvy                          Collections
                   Report Preparation                             Customer Service                        Ability to work independently
                   Written Correspondence                         Scheduling                              Front-Office Operations
                   General Office Skills                          Marketing & Sales                       Professional Presentations




                 Professional Experience

                 HR Block




                                                                                                                   Kansas City, Missouri
                    OCOE Seasonal Hire/Communications                    09/2012-Present
                    Kansas City, Missouri



                                                                                                                         09/2012-Present
                    Schedule interviews within available time of applicable field leaders.
                    Extend offers, based on scripts, to candidates selected by field leaders.
                    Attend training sessions and participate in meetings related to job duties for the position.

                 Landmark Services
                   Administrative Assistant                        01/2011-9/2012
                   Kansas City, Missouri
                    Created general contractor estimate proposals and receipts
                    Followed up with clients in regards to work order or performance via email or phone.
                    Responsible for making bank deposit.




                 Citibank
                    Collector 2                            08/10/09-9/01/2010
                    Kansas City, Missouri
                    Responsible for collecting payments from credit card clients on delinquent accounts.
                    Setting up payment arrangement.
                    Conducted Inbound and Outbound calling

                 Asurion
                   SRT Resolution Specialist                      04/2006 to 02/2008
  Kansas City, Missouri
    Within six months promoted from Call Center Representative to SRT Resolution Specialist
   Responsible for de-escalating calls with irritate clients.
    Processed claims, refunds and premium payments for lost, stolen or damaged wireless handsets.


Internal Revenue Service
   Seasonal Document Extractor                 02/2006 to 04/2006
   Kansas City, Missouri
   Sorted incoming mail and tax documents to direct to appropriate department to be processed.




Education:
     Hogan Preparatory Academy                                                   Kansas City, Missouri
     Diploma      05/2003

     Penn Valley College                                                        Kansas City, Missouri
     Emergency Med Technician 08/2008

                       REFERENCES AVALIABLE UPON REQUEST