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Street Address
PHONE NUMBER AVAILABLE B enjamin.Hen EMAIL AVAILABLE
Education
F ranklin and Ma rshall College
L ancaster, PA
B.A. Candidate: Economics and Government Dual-Major- Expected May 2014
Overall GPA: 3.1 Government GPA: 3.2 Economics GPA: 3.1
Honors
U.S. Army Reserve Scholar-Athlete (May 2010)
Franklin & Marshall Dean s List (Fall 2011 Fall 2012)
Franklin & Marshall Student-Athlete Honor Society (2013)
Relevant Coursework
Value and Distribution (Fall 2013)
Factors that influence the level, stability, and growth rate of aggregate economic
activity
Topics included: supply & demand analysis; consumer & business behavior; market
structures & failures; government fiscal & monetary policies; gendered & non-market
economic relations
Economic Statistics (Fall 2013)
A thorough introduction to statistical concepts and techniques as used in economics
Topics included: Descriptive statistics, sampling, probability, estimation, confidence
i ntervals, hypothesis tests, and regression analysis
P rofessional Exper ience
Sales & Ma rketing I n te rn
L ancaster, PA
Course Hero (January 2013 present)
Added over 150+ new services for the internet s #1 online learning platform
Collaborated with company supervisors to implement efficient marketing strategies
Participated in weekly workshops designed to refine specific marketing skills
Sales Associate
Bethlehem, PA
Van Heusen (June 2013 present)
Identified customer needs and directed them to appropriate products
Shared best practices for sales with other team members to help improve store
efficiency
Prepared sales contracts and accepted payment through cash, check, or credit
Public Relations Student-M anager
L ancaster, PA
Franklin & Marshall College Department of Athletics (December 2012 present)
Initiated administrative t raining throughout various facilities for 80+ employees
Coordinated work schedules of all student employees in the athletics department
Resolved employment-related disputes through proactive communication
Labor Assistant
T elford, PA
Clemmer Moving and Storage (June 2007 August 2012)
Worked as part of a team to facilitate residential and commercial moves
Developed effective communication skills by working for new customers on a daily basis
Enforced the on-time shipment of products to create exceptional customer experiences
E xt ra-Cu r r icular
Member of the Franklin & Marshall Co-Ed Honors Fraternity: Phi Sigma Pi (Spring 2012 present)
Member of the Franklin & Marshall Men s Varsity Soccer Team (Fall 2010 Fall 2012)
Personal Skills
Proficient with MS Office Excellent Writ ten and Verbal Communication Skills Intermediate
Spanish
Strong Self-Motivation Extensive Marketing Background 1+ Years of Business Management
E xperience
Strong Organizational Skills Quantitative & Qualitative Analysis 5+ Years of Customer Service
E xperience
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