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Click here or scroll down to respond to this candidate Candidate's Name , PMP
Street Address Rushton Road ~ Toronto, Ontario M6C 2Y8
M: PHONE NUMBER AVAILABLE EMAIL AVAILABLE
H: PHONE NUMBER AVAILABLE
Program Management ~ IT Project Management
Visionary program management professional with a career reflecting strong
leadership qualifications and "hands on" technical experience. Recognized
as a key contributor: history of progressively more responsible roles
within IFDS and CIBC Securities. Champions an atmosphere of accountability
and respect; builds highly-motivated and successful teams that exceed
corporate objectives. Facilitates increased revenue and productivity
through continuous process improvements; forges strong relationships by
identifying, translating and delivering solutions that satisfy client needs
and requirements.
Proficient in MS Project, MS Office, PowerPoint,
Clarity, Quadralay WebWorks, Adobe Acrobat and Framemaker, Service Now,
Visio, and Lotus Notes.
Areas of expertise include:
*Project Management *Project Life Cycle *Software Development Life
Cycle
*Budget Management *Agile Project Management *Needs Analysis/Process Evaluation
*Team Building *Project Design/Deliverables *Change Management
PROFESSIONAL EXPERIENCE
INTERNATIONAL FINANCIAL DATA SERVICES (IFDS), Toronto, ON 1997 - 2014
Program Director, 2007 - March 2014
. Provided strategic and tactical leadership for domestic and global
programs and projects for these world-leading transfer agencies; aligned
business strategies with project execution; managed $4 Million annual
program budget.
. Led teams of fifteen Project Managers, Project Coordinators, Developers,
Testers and Business Analysts: developed short / long range resource
plans, retained excellent quality of deliverables.
. Bridged gap between client, business development, operations and third
party vendors; built strong cross-functional teams executing software
development projects in Canada, Ireland, Germany, Luxembourg and the UK.
. Collaborated across the organization; forges and strengthens stakeholder,
client, and senior leadership relationships; mentors sponsors and C-level
clients.
. Successfully lead and implemented projects in the following areas:
regulatory/compliance, large scale production implementations,
business processes, and conversion/migration projects.
Candidate's Name Page Two
PROFESSIONAL EXPERIENCE
(Continued)
INTERNATIONAL FINANCIAL DATA SERVICES (Continued)
Project Manager, 2006 - 2007
. Led teams of up to eight and budgets to $1 Million managing all aspects
of projects and delivering on-time and on-budget.
. Built credibility, established rapport, maintained communication with
stakeholders at multiple levels.
. Defined user requirements, developed and executed project plans, created
and reviewed Statements of Work, functional specifications, SLAs, and
acceptance criteria.
. Managed expectations, negotiations, escalations and feedback; presented
status to IT Management and major project stakeholders; primary point of
liaison between Project Team, IT, and the business.
Documentation Manager, 2000 - 2006
. Recruited, trained, mentored and managed team of six including technical
writers, contractors and co-op students; assigned and monitored workflow
ensuring all deadlines and business requirements.
. Created and implemented departmental budget; partnered with Business
Development and Marketing in development of strategies and programs
ensuring consistency in proposals and corporate identity.
. Principal point of contact for system documentation and project
development; collaborated across organization and with clients for review
of system documentation including release Notes, User and Training
Guides, Product Overviews and RFPs.
. Key initiatives included: identification and resolution of gaps in system
documentation; creation of iFast newsletter; streamlining of technical
information gathering process; implementation of a Content Management
Tool.
Testing and Implementation Manager, 1998 - 2000
. Directed team of four Testing Analysts in execution of User Acceptance,
Regression and Stress Testing.
. Defined and implemented best practices for testing templates and
standards; managed variances and delivered statistical pre- and post-
implementation reviews to leadership; created UNIX queries for test
scenarios and integrated testers in the project life cycle.
CIBC SECURITIES INC., Toronto, ON 1992 - 1997
Senior Testing Analyst, 1995 - 1997
Testing Analyst, 1993 - 1995
Junior Tester, 1992 - 1993
PROFESSIONAL DEVELOPMENT
Agile Project Management, GLOBAL KNOWLEDGE INSTITUTE, 2013
Project Management Professional (PMP), 2012
Certificate in Project Management, BOSTON UNIVERSITY, 2008
Certificate in Information Management, UNIVERSITY OF TORONTO, 2007
Certificate in Software Development, LEARNING TREE INTERNATIONAL, 1998
Certificate in Accounting and Finance, RYERSON UNIVERSITY, 1995
Core Management Skills Training - Leadership, 2011
Canadian Securities Course, CANADIAN SECURITIES INSTITUTE, 1995
Mutual Fund License, CANADIAN SECURITIES INSTITUTE, 1995
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