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Candidate's Name
465 Creekway Drive
Winston-Salem, NC27104
PHONE NUMBER AVAILABLE
OBJECTIVE
Extensive experience working in general public, educational office settings. Interface well with others at all levels including patrons, patients, professionals children and students. Caring and hardworking with excellent interpersonal communication, customer service, and office support skill.
WORK EXPERIENCE 2006-2013
Us airways, Winston-Salem, NC
Airline
Reservationists
Travel Consulting and Reservations
Customer Service/Client Relations
Knowledge of Domestic \/International Travel
Effectively communicate with people of all ages and cultural origin
Maintain exceptional research, time management and problem resolution skills
Acting as a liaison between customers and airline/airport personnel
Provide timely information concerning schedules, stand bys, connections, delays
Exchanges and refunds
Availability to work varied hours including nights, weekends, and holidays
Excellent verbal and written communication skills
Strong listening skills
Strong problem-solving skills
Ability to function effectively in high stress situations
Excellent organization skills
Ability to continuously learn and understand changing job-related policies & procedures
People-oriented with a positive and cooperative attitude
Nextel Communications, Winston-Salem, NC 2005-2005
Cellular Phone Company
Wireless Consultant/Assistant Manager
Open and Close Store
Train new hires
Top sales person each month
Prepare information for weekly meetings
Prepare deposits
United Way Of Forsyth County, Inc., Winston-Salem, NC 2004-2005
Nonprofit Organization
Data entry/Finance
Data Entry
Processed and researched new Designations
Check and Detail Designations
Filing/Copying/Shredding
GMAC, Winston-Salem, NC 2001-2001
Insurance Company
Processor/Data Entry
Trained and certified on various in the Policy Operations Department
Data Entry
Processed new Business
Provide general administrative function
EDUCATION
Forsyth Technical Community College 1996-2000
Associate Degree in Business Administration
Salem College 2001-2004
Bachelor of Arts in Communication Journalism
COMPUTERS SKILLS
Sabre
Care
Ms Word
Excel
MS Power Point
Internet Explorer
Netscape
Microsoft Windows
Desktop Publishing
Windows 7
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