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Street Address | PHONE NUMBER AVAILABLE | EMAIL AVAILABLE
OBJECTIVE
Customer Service Manager with a track record of managing a wide variety of customer service issues quickly and efficiency. Manager with 1 year background in employee management, hiring and training. Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task.
SKILLS PROFILE
- Team Management
- Detailed Oriented
- Time Management
- Order Processing
- Cash Handing Accuracy
- Self-Directed
- Conflict Resolution Techniques
- Customer Service Oriented
EMPLOYMENT HISTORY
The Ambrosia Bakery
Customer Service Manager
6/1/2012 Now
Baton Rouge, La
- Opening and closing of store
- Processing Orders
- Scheduling
- Supervising front end employees
- Greeted customers upon entrance and handled all cash and credit transactions.
- Assisting customers over the phone regarding store operations, product, promotions and orders.
- Restock product
- Promoted to Customer Service Manager after 6 months.
Spencer Gifts
Shift Manager
8/1/2003 7/1/2004
Baton Rouge, La
- Opening and closing of store
- Cashier
- Restocking Product
- Assisting customers with their purchases
- Loss and prevention
- Checking in shipments
Stuller Settings, Inc.
7/1/2002 7/1/2003
Wax Technician
Lafayette, La
- Wax working
- Injecting wax into molds
- Quality and assurance
- Shipping and receiving
Northside High
August 1997- July 2001
301 Dunand Drive
Lafayette, La 70501
*References given upon request |