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Click here or scroll down to respond to this candidateCandidate's Name
Street Address ~ PHONE NUMBER AVAILABLE
Email ~ EMAIL AVAILABLE
http://LINKEDIN LINK AVAILABLE?id=63459094
PROFESSIONAL PROFILE:
I have over 15 years of experience that demonstrates a history of
increasing responsibility throughout that time. I am very comfortable in
leadership roles. I have been responsible for capital budget creation and
justification. I have ample exposure to technologies that provide for
disaster recovery, infrastructure architecture, enterprise applications,
server and SAN builds, software and hardware deployment, security
policies and procedures, Sox 302 and HIPAA requirements, technology audit
compliance, technology standardization and consolidation.
.
EXPERIENCE:
Centura Health (2011 - Present) - A Non Profit, faith based healthcare
company
111 Inverness Drive East
Englewood, CO 80112
Manager of Systems Operations
. Lead a team of highly technical support personal who install,
configure and support the infrastructure for the patient care
providing, revenue generating, production systems for a 2.4 billion
dollar a year Healthcare organization
. Responsible for the teams that provide for Microsoft and Unix Servers,
Storage administration, SQL DB support, and Bio Medical Devices
. Integration of Biomed/Clinical Engineering with enterprise IT. Define
standardization, best practices and identify roles and
responsibilities
. Participatory member of the Process Lead Team, the Change Advisory
Board, the Information Technology Steering Committee and I meet bi-
weekly with my CTO for Strategic planning sessions
. Drive, direct and navigate technology teams through successful
implementations of transformational change.
Comcast (1999 - 2011)
183 Inverness Drive West
Englewood, CO 80112
Information Technology Division Manager
West Division Comcast Spotlight (Advertising Sales/Insertion)
. Responsible for the technologies implemented in the 11 major markets
that make up Comcast's West division.
. Leadership responsibilities for a multi-tiered support staff of over
20 employees
. 1st point of approve/deny for all Capital Authorization Requests or
purchasing initiatives.
. Conduct Pre-audit testing and assessments of policy, procedure,
documentation and verification, as well as initial penetration and
vulnerability testing of systems and networks.
. Coordinate and drive the rollout of enterprise/divisional solutions
and technologies.
IS/IT Supervisor
. Coordinate and implement SOX compliance and Comcast Best Practices.
. Manage, drive and direct the Denver Spotlight IS and IT teams daily
efforts
. Responsible for goal setting, performance evaluations, development
and coaching
. Diagnose and resolve network, server, and application problems.
. Educate, train and guide users and staff through the many escalations
paths in an effort to ultimately resolve their issues.
IT Project Management
. Managed projects for disaster recovery, capital
Purchases/replacements, desktop architecture, Enterprise applications,
server builds, software and hardware deployment, Printer evaluations,
Software audits, Office migrations, Security implementations, WAN
connectivity and security policies and procedures
. QSG (Quebec Support Group) liaison and point of contact for all
projects, local and enterprise that, involve IT
. Define project requirements, and produce detailed project plans
. Successful managing projects with severe time constraints
. Proficient with Microsoft Project 2000 as well as the terminology and
the common practices of managing projects in general
Quebec Support Group
. Supporting 3200 Desktops, 35 Servers
. Supporting a High Speed Data NOC, Telephony/VoIP NOC and Customer
Care Center for Comcast's broadband network
. Responsible for server builds, configuration, hardware upgrades, and
troubleshooting
. Maintain LAN/WAN network connectivity
. Cisco switch support for the 2948 and 3500 platforms
. All manner of software and hardware troubleshooting and repair
. E-care systems: Web based Chat and e-mail, Kana email response,
Eshare NetAgent Chat, Remedy and TTS ticketing systems
. Software deployment: CA Unicenter SDO, Microsoft SMS, Ghost Imaging
software
. Administrator for TCS - TeleCenter System, RTA - Real time Adherence
and E-talk
Outage Board, Network Monitoring and Surveillance
. Provided initial detection of network failures in HFC plant and
Internet delivery systems
. Notified appropriate individuals within the organization of network
outage and restoration events
. Maintained the reporting of all Trouble Tickets utilizing multiple
Remedy Systems.
. Accurately documented problems including detection information,
diagnostic results as well as escalation and repair performance
information
TASC, Technical Support and Provisioning
. Provided technical support for the customers of the @Home ISP and to
the field technicians of the Hybrid Fiber /Coaxial network that
provides the Broadband service
. Configured and troubleshot end user software including the @Home
content provider browser, Microsoft Internet Explorer, Netscape
Communicator, and their related Email and News Group Clients
. Worked in conjunction with field Technicians and other support
departments to properly assign and configure cable modems to their
respective optical nodes and routers
McKesson Drug Company ~ Fortune 500 ~ (1994 -1997)
One Executive Boulevard
Yonkers, New York 10701
Title: Sales Manager
. Outside sales representative and business consultant for the New York
City and metropolitan area
. Utilized advance technologies to assist companies at different levels
of the managed care industry
. Focused on sales of group membership, industry services, programs and
our integrated computer network (Omnilink)
. Accountable for revenues of 3 million dollars per month, customer
relations, profitability assessments, trouble shooting, problem
solving, monitoring and enforcement of compliance
. New account prospecting and development
EDUCATION:
Stockton State College of New Jersey ~ Cumulative GPA 3.2/4.0
BA in Business Administration with a Major in Marketing
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