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Street Address | (M) PHONE NUMBER AVAILABLE | EMAIL AVAILABLE
ACCOMPLISHED RECEPTIONST
Professional Summary
Successful receptionist with years of experience in customer service, human resources, and real estate in large and medium scale environment.
Seeking opportunities with a progressive company to advance my career with an organization that welcomes hard work, encourages me to
maximize my talent, promotes longevity, and enhances my skills and commitment to quality and service.
Education
Dallas SER Dallas, Texas
Office Skills Training
Certificate Jan Dec 1995
Core Competencies
Oracle Training Professional Employment Customer Service
Microsoft Office Computer software applications Relations
Suite Communication Skills Client/Vendor
Individual & Team Analytical Skills Relations
Contributor Administrative Support Relationship Building
Multi -line Human Resource
switchboard
Professional Employment
Corestaff (Temp) Dallas, TX March 2014 - July 2014
Front Desk Receptionist
Greet visitors and determine the appropriate person or department.
Answer phone and operate switchboard.
Schedule meetings and conference rooms. Coordinate office activities.
Coordinate mail flow in and out of office. Collect and distribute parcel and other mail.
Update appointment calendars. Ensure reception area is tidy. Answer inquiries about company.
Provide general administrative and clerical support. Control inventory relevant to reception area.
IST Management Dallas, TX Septemeber 2013 - March 2014
Service Specialist
Enter and create confidential date files.
Operate mailing, copy and fax machine equipment.
Type correspondence, filing, copying, data entry, word processing, and sending/receiving faxes, sort mail, and other administrative task as
assign.
Pick up and deliver mail, parcels, overnight packages (Fedex/UPS).
Maintain all logs and reporting documentation, adhere to all safety procedures.
Demonstrate flexibility in satisfying customer demands in a high volume production environment.
Lonergan Law Firm PLLC Dallas, TX July 2012- July 2013
Receptionist/Escrow Assistant
Handle high volume calls from new and existing clientele.
Enter and create confidential data files.
Handle daily bank deposits for the firm work with various departments within the organization to
ensure materials and resources are expedited in a timely manner.
Solved problems, managed schedules, and delegated specific shipping instructions to management and
customers while ensuring the accuracy of orders valued up to 3 million dollars.
Order Mortgage payoffs, tax statements, and surveys.
Prepare closing packages, research discrepancies files to track down release of liens.
Examination Management Services Inc. Irving, TX July 2008- July 2012
HR Administrative Assistant
Managed and Maintained VP of Human Resources schedule
Provided support to Human Resource Manager, Talent Recruiter, and managers. Identified, researched, and
resolved technical problems.
Responded to telephone calls, emails, and personnel request for managers.
Documented, tracked, and monitored Human Resources files. Assist with development of on-board hiring
orientation materials
Compiled data for unemployment, new, existing, and terminated employees for analysis and reporting
purposes.
Filed records of office activities, data management, and business transaction.
Maintained confidential records
Ordered office supplies/ Ship and Received FedEx /UPS overnight packages
Promoted from IT Receptionist to HR Administrative Assistant 4/2012
IT Receptionist
Greet visitors and determine the appropriate person or department.
Answered multi-line switchboards and route all incoming calls to the appropriate person or department
Performed general office duties, faxed documents, messenger pick up and drop off, and scheduling conference
room
Created and maintained spreadsheets as required.
Handled special projects from various departments.
Superior Hospitality Management Orlando, FL April 2007 May 2008
Administrator Assistant
Greet visitors and determine the appropriate person or department.
Multi0line switchboard /support staff
Maintained conference room set up and schedule
Prepared travel arrangements for all employees
Handled and planned venues for special events
Order, organized, and prepared all incoming and outgoing mail.
Arthur Gallagher Risk Management Services Orlando, FL September 2002 April 2007
Receptionist
Greet visitors and determine the appropriate person or department.
Multi -line switchboard /support staff
Maintained conference room set up and schedule
Prepared travel arrangements for all employees
Handled and planned venues for special events
Ordered, organized, and prepared all incoming and outgoing mail.
Maintained message logs
Performed general office duties
Promoted from Customer Service Representative to Receptionist
References
Available upon request
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