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Click here or scroll down to respond to this candidate Candidate's Name MBA Finance
EMAIL AVAILABLE / PHONE NUMBER AVAILABLE / Hyderabad, India
Senior Financial Analyst with more than 10 Years Cross Functional Experience in Finance Controllership Financial Analysis/MIS/Pricing/SCP/Reporting/Sales Operations & Customer Care.
Key Skills
> Profitability & Variance Analysis > Financial Modelling > Reporting & Analysis > MIS >Pricing
> Month End Close > Plan/Forecast/Budget > Controllership > CBA > SCP
Executive Synopsis
 More than 5 years experience in the areas of Finance Controllership, Analysis, Pricing, MIS & SCP
 5 Years Experience in Reporting, Sales Support and Customer Care
 A pro-active and result oriented professional with year after year success achieving objectives within turnaround and rapid-change environments.
 A strategic planner with expertise in analysing existing systems & procedures, designing internal control systems & facilitate effective decision-making
 Expertise in Forecasting, Budgeting, Variance Analysis, Ad Hoc reporting and Building excel based financial models and tools to maximize profits and mitigate risks, Known for collaborating with senior management to achieve strategic business plans through effective cost management.
Experience Details with Key Responsibilities & Achievements 
Finance Controller (Sr. Financial Analyst) Since Mar 13, Germany CSME Dell Intl. Hyd, India
Laterally promoted as a Finance Controller, Currently managing a P&L of $250M with multiple go to market plans like (Direct/Online/Chat/Partners & Retail) for Dell Germany CSME
 Own & Manage P&L of the business unit, finance partner for the General Manager of the business unit
 Oversight of AR/Invoicing activities & Review/Manage Inventory
 Manage cost and track/drive operational efficiency. Manage Spiff & Commission Budgets.
 Participate in Planning/Forecast activities, Manage the Weekly Outlook process & Approve Sales Quotas
 Review & Manage Approvals / Drive KPI s and Review Sales Commission Pay outs.
 Conduct Pipeline and Account level review s with Management, Business Intelligence and sales.
 Participate in Quarter Close activities like MRL/MTR/CFR/Accruals & Deferrals.
 Control entire end to end OPEX including Marcom /Vendor funding/Head Count/Sales Compensation.
 Enhanced BU Productivity by 20% vs. an average growth rate of 5% by remodelling Head Count to Growth Segments & reducing Support Head Count Ratio
 Improved Quota Rollout time to SCO+1 compared to SCO+5 by removing redundant processes and streamlining approvals
 Increased Profit drivers visibility vs. a general margin view by developing a KPI Dashboard for focussing on critical profit pools like Software & Services
 Enhanced Segment wise Annual Plan Accuracy from +/- (11%) to +/- (7%) by developing a productivity & seasonality based bottoms up model.
Senior Financial Analyst Mar 12 Feb 13, EMEA CSME -Dell Intl. Hyd, India
Promoted as senior Finance Analyst to Support senior leadership on initiatives to increase revenue, reduce expenses and mitigate risks by developing ROI s and other financial models.
 Support Finance Controller and senior sales management team for EMEA CSME Region (13 Countries)
 Served as finance point person for department heads, reviewed financial results & OPEX
 Support the forecasting, reporting & pricing processes for the Business Unit.
 Involved in a broad variety of Daily/Weekly MIS and Profitability analysis.
 Perform financial analysis for decision-making process with focus on growth/profit/liquidity
 Month-end closing activities including revenue recognition validations, and cost accrual analysis.
 Working closely with cross functions such as marketing/product/supply chain/sales ops
 Analyse territory coverage, productivity and pipeline for identifying sales opportunities.
 Improved Small Business Enterprise Mix to 32% vs. an average performance of 29% by Launching SB+ Project, where enterprise leads were routed only to skilled queues.
Financial Analyst Feb 09 Feb 12, EMEA CSB -Dell Intl. Hyd, India
MGMT. INFORMATION SYSTEM & BUSINESS MGMT. SYSTEM (MIS & BMS)- EMEA SMALL BUSINESS
 Conceptualize, design and implement MIS reports as required by the management
 Work with Business to develop solutions by using variance & trend analysis, sensitivity scenario & CBA.
 Responsible for Preparation & maintenance of the MIS Reports on Daily, Weekly, & Monthly metrics
 Support Multiple Region s for month end close activities with detailed analytics & executive presentations
 Manage the Weekly BMS, by providing a precise business outlook to leadership by interacting with Sales
 Improved Business Outlook accuracy from 90% to 97% by designing segment level, pipeline & productivity based model.
 Developed Daily Consolidated Segment & LOB wise MIS reporting for EMEA VP & FD, compared to multiple LOB reports by liaising with multiple departments & automating data refreshes
 Planned and Delivered training on functions and features of excel.
PRICING - EMEA SMALL BUSINESS
 Handled bid approval requests in adherence with bid pricing policies defined by Segment Finance
 Worked with Sales to Set pricing strategies for key accounts & evaluate pricing proposals
 Evaluate credit / special terms requests to minimize bad debt risk (Try & Buy /Seed Unit)
 Focused on evaluating approval requests on DAM Tool which involved decision making by reviewing Quotes sent by the sales & ensuring that the pricing recommendations are in line with the financial goals.
 Align with various sales channels and finance teams to minimize channel pricing conflict.
 Worked with marketing to consolidate pricing proposals & analyze product bundle s for financial impact
 Implemented Project for Reducing DAM Volume by 40% through limited empowerment to sales managers.
SALES COMMISSION PAYOUT UKI SMALL BUSINESS
 Owner of SCP process for UKI Region. Calculating variable pay-out for sales departments in compliance with SCP policies, and data analysis responsibilities (maintaining databases and running various reports)
 Focus on controllership by performing regular sanity check; retain needed backup documents & implement SCP plans, Policy and crediting rules. Flag any deviation to management as appropriate.
 Maintain all parameters updated in the reporting tools, including targets, guarantees, draws, SRID, headcount movements. Communicate with various departments like Payroll and Sales.
 Effectively interact with Accounting (accruals), Payroll, FP&A and Channel Controllers (analysis & review of individual achievements); provide them with accurate and timely information
 Interact with Sales population & resolve majority of questions and potential conflicts regarding SCP;
 Improved SCP communication time from SCO+7 to SCO+3 by moving SCP calculation & communication from manual excel to automated tool by mapping entire set up of SCP on COINS tool,
Senior Sales Support Analyst (Sales Ops) Jan 08 to Jan 09, UKI SB Sales -Dell Intl. Hyd, India
 Provided analytical support to UKI SMB Segment. Maintained, Analysed, Interpreted and reported data.
 Developed various statistical analyses and reports by collecting, mining and reporting data.
 Analysis of business data, providing assessments of trends, identifying and explaining variances from goal
 Maintained databases and updates as needed & Created/Distributed routine and ad-hoc reports
 Played a key role in improving EMEA wide (13 Countries) NPS by 3% by Designing and Implementing Customer Experience Dashboard for key metrics like (C-Sat, MWDR, Cancellations)
 Increased Compliance visibility by developing reporting for key Metrics like P2P & Cancellation
 Improved Performance visibility for sales by publishing Weekly performance vs. Forecast dashboards compared to the standard monthly reports by simplifying data connections & phasing targets.
Sr. Sales Support Associate (Sales Ops) Dec 05 to Dec 07, UKI SB Sales -Dell Intl. Hyd, India
 Drive process improvements and facilitate sales with product & process information
 Influence sales Behaviours for better CE and reduce COD by conducting Trainings, meetings & 1x1.
 Act as Primary Interface between Sales and various other departments like Logistics, Manufacturing facility, Customer Care, Tech Support, Finance and Order Management.
 Single Point of contact for Quality issues for more than 200 People in 2 Sites (Hyderabad & Gurgaon)
 Created a Platform for cross functional discussion between multiple departments like Technical Support/Sales/Logistics/Collections for Customer Issue Resolution
 Improved VM/OOO Compliance from 90% to 100% by publishing regular compliance reports & conducted awareness trainings, and hence improving overall C-Sat Scores.
 Published Newsletter s for highlighting Customer Appreciations & provide process knowledge inputs for creating C-Sat and Quality awareness.
 Reduced MWDR rate from 2% to 1.2% & saved $ loss by educating sales on getting order right first time and by educating customer s on Lead Time s and also by driving P2P attach rate.
Customer Support Associate Mar 04 to Nov 05, UKI Customer Care -Dell Intl. Hyd, India
 Interact with Dell Customers for Issue Resolution and maintain the highest level of CE within the SLA.
 Keep a record of the customer interaction and issue resolution details
 Liaise with Sales/Factory/Logistics for Order Delivery and Order Specification related issues.
 Achieved C-Sat scores of more than 80% vs. a target of 75%by providing on call resolution.
 Improved AHT Time to 5 Min vs. a target of 6 Min through simplified call logging.
 Supported New Hires Ramp UP & Process Documentation for Training
Education & Technical Skills
 MBA Finance (Distance) from Sikkim Manipal University 2011
 Expertise in MS Excel, PowerPoint, Access & Knowledge of SQL Server, SharePoint, Anaplan & Hyperion.
 Six Sigma Training & IFRS Training
Reference available on request
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