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Click here or scroll down to respond to this candidate S HUBHA
Email: EMAIL AVAILABLE Mobile: PHONE NUMBER AVAILABLE
Q U A L I T Y A S S U R A N C E C O N S U LTA N T
Performance-driven, Results-oriented Versatile Quality Assurance technology professional possesses a combination of technical
aptitude, business acumen and strong communication skills. Excel at development and execution of software and system-level
implementation and testing. Effective with diverse geographically dispersed teams in developing, integrating, and supporting
technology solutions Proven ability to support critical, customer facing applications, Successful at collaboration, planning, and
facilitating resolution of project issues and risks proactively consult with end users to gather requirements, develop use cases.
Creating test plans and test cases. Analytical and forward-thinking professional who works collaboratively to achieve goals
Expertise:
Quality Assurance Systems and Software Engineering Sales force Sales/Service Cloud Test Engineering
Agile Scrum Methodologies Process Improvement Issue & Defect Resolution SDLC
Technical Skills
SalesForce.com ASANA JIRA Microsoft Team Foundation Server Microsoft Applications
Share Point MS Project Clear Case Clear Quest Quality Center Service Now Microsoft Visio
PROF ESSIONAL HISTORY
Sage Point Advisor Group Phoenix, Arizona 2014-Present
Senior QA Analyst/Consultant
Experienced in working with cross-functional teams, identifying business requirements and supporting development and
integration efforts.
Analyzed functional design documents and developed unit and system level test requirements for Advisor Group IT
team. Responsible for creating test plan and test cases. Completed unit and integration testing of multiple advisors using
Client Central. Converted test cases for various test sets to organize the execution procedure to meet the project time line
and timely deliverables.
Designed, developed and delivered QA methodology and process to various advisors facing professionals in the areas of
Manual/Automated Tests, Test Plan and Test Case development by utilizing my strong experience in QA knowledge,
training and course development
Increased software quality and ensured consistent service delivery by architecting and implementing QA processes,
programs, and teams
Trained and mentored management, staff and third party vendors. Strong ability to bridge the gap between users and
technical staff; ensuring optimal utilization of testing community to continuously improve revenue. Keen attention to
detail, strong business acumen, and ability to manage multiple projects in a changing environment
Crexendo Business Solutions Tempe, Arizona 2013-
2014 QA Consultant
As a consultant with onsite and remote contractual work with Crexendo Business Solution's Salesforce.com
implementation and customization and acted as primary test consultant on the project.
Performed a major role in Integration between Salesforce.com and external systems/applications. Customizing
Salesforce.com instance, creating custom reports and report types, understanding business workflows and processes.
Created and executed tests for various sprints and verified the solutions for current business processes.
Experience with Echo Sign applications for Salesforce.com. Dynamically generated and tested HTML/Visual force
Quote PDF template with Echo Sign bindings.
Product/Price book implementation and updating the products with price and quote.
Creating technical documentation and training material along with customizing the reports.
Managed off-shore development resource and acted as the primary business and QA analyst for their implementation.
Requirements analysis through Asana, instrumental with completing and updating various sprints through Asana.
Constantly involved with defect resolution
Apollo Group Inc Phoenix, Arizona 2012-2013 QA
Consultant/Product Owner
S H U B H A V I S H WA N AT H
Worked as a Quality Analyst in Student Service learning platforms which are built as a cloud based (Education-as-a-
Service) bring a more scientific and social approach to the learning experience.
Performed a key role in the elicitation of requirements for Students service platform and developed product blueprints
based on repeatable customer deployments where the blueprint was converted into a formal offering provided by the
technology organization. Teamed with the business owners to gather, analyze and communicated business and functional
requirements.
Engaged with architecture, development, and sales on strategic opportunities including complex technical architectures
in order to better understand real-world environments in which Student Service Platform (SSP) products are used
Facilitated and assisted as a Product Owner with Product Backlog planning and management to track and communicated
in the sprint/release planning meetings.
Instrumental in Scrum best practices, including writing user stories, epics and acceptance criteria using JIRA. Assisted
with prioritization and resolution of defects and estimated story points for each user stories.
Participated and managed Request for Proposal and in vendor selection processes for the CPQ tool (Configuration,
pricing and quote) Researched and documented project requirements and created a matrix for comparison of these tools
in the Vendor Evaluation Matrix
Pacific Pulmonary Services Novato, CA 2010-2012
QA and Business Analysis Engineer
Sales force implementation for their three major lines of business, had exceeded governor limits of the SF case objects.
Played a major role by quickly learning their business processes in an aggressive schedule environment and was
instrumental in delivering a quality solution from requirements to production and implementation
Identified Business Problems which was causing the PPS to hit and exceed governor limits imposed by Salesforce.com
Specifically the limits around Case Objects, External ID s, Cross-object references and workflow rules.
Facilitated the release and Sprint planning, daily scrum and Reviews, Inspired and motivated the team members, Bridged
communication roles between teams.
Guided the team with the principles and Practices of the Agile methodology, Provided feedback to other scrum teams
Responsible for testing various VF pages, Workflow rules, Validation rules and Testing.
Highlighted the Business benefit of the above Tabbed pages which is user friendly as well as number of fields on case
objects to the management teams.
Authored several Business requirements Documents, Functional requirements documents, Test cases, Test Plan
Helping Hands for Freedom Phoenix, Arizona 2008-2011
QA Consultant
Instrumental in acquiring Non-Profit Sales force License and Streamlined business process through Sales force and
customized donor management, campaigns and events, affiliations and partnership relationship management.
In collaboration with HHFF and their partners, developed a standard set of customizations that helped transform the
normal sales-centric system into a donor management platform. Customized the database to meet their unique needs for
fundraising, client management, program tracking, and reporting.
Prepared and executed Test Cases manually according to the BRD, Technical Specification, Functional Design and Use
Case documents, identifying applications functionality, test requirements and coverage. Performed regression testing
against the various builds of the application. Tested front end developed data in the databases.
Customized their Grants Management by Streamlining grants prospecting, management and reporting with Sales force s
powerful automation and real-time analytics. Customized objects and workflow to meet their specific organizational
process, stayed within their grants budget, more effectively managed grants, and demonstrated greater accountability and
stewardship than ever before.
Accenture Technology Labs Bangalore, India 2007-2008
On-Site Consultant, Systems Test Engineer
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S H U B H A V I S H WA N AT H
Played key role on team focusing on Collaboration Capability to help bring technologies from Accenture to world stage
and drive adoption among Greater Asia market. Consulted with end customers, crafting use cases focused on specific
scenarios, including enterprise internal collaboration, external collaboration, and cross-geo collaboration.
Developed functional and performance requirements as well as obtained buy-in from customers on requirements
testability. Demonstrated test approach and delivered input to infrastructure team concerning test environment set-up by
coordinating test plans and documenting test procedures. Executed performance tests using load runner, tracked defects,
and generated reports. Produced reports from user acceptance tests (UATs) and negotiated new requirements for
subsequent releases.
Increased software quality and ensured consistent service delivery by architecting and implementing QA processes,
programs, and teams.
Performed central role in establishing Accenture Technology Labs in Bangalore, contributing to transferring technology
from other geographies for adoption in emerging markets..
Reduced regression testing, minimized errors, and detected inefficient code through coordinating automated testing and
deployment strategy.
Eliminated 20% of development cycle time by implementing automated software generation.
Expertly mitigated performance-related issues via software enhancements and architectural changes while working with
global design and development teams.
Motorola, Core Networks Group Chandler, Arizona 2000-2007
Software Quality/Test Engineer
Oversaw high-availability platform (HAP) system integration and test activities. Functioned as primary interface with
external test teams between Go-Ahead 3rd-party test organization and Tier-2 real-time HAP SI&T organization;
organized joint test activities. Coordinated test cases, test procedures, and test execution. Mitigated software issues and
supported system initialization tests.
Established and evaluated performance metrics, conducted root cause analysis, realigned test objectives, and drove
continuous process improvement. Set test team goals, schedules, and cost allocations within program earned-value
system. Delivered presentations to management and customers concerning status of multiple tasks consistent with
program requirements
Executed test integration of Go-Ahead VxWorks 5.4 with Motorola s MCG 8216. Identified and resolved vendor
software deficiencies using in-depth understanding of defects found and overall state of product.
Collaborated closely with development teams to organize creation of drivers and porting to new hardware platforms.
Championed test automation via such tools as TMS and CTE, including initiating TMS/CTE in HAP SI&T testing.
Played key role in functional and compatibility testing, including integrating embedded system utilizing VxWorks
operating system.
Spearheaded development of test strategy for Signal System 7 (SS7), including requirement analysis, lab setup for SS7
tests, and evaluation of PMC cards for trade-off study.
Motorola, Satellite Communications Group Chandler, Arizona 1998-2000
Systems Quality/Test Engineer
Led Iridium system quality of service (SQOS) activities, including planning, design, test, development, and execution.
Directed subscriber unit to public switched telephone network (PSTN), including data collection and call quality rating.
Simulated multiple users accessing and making voice calls simultaneously from multiple locations. Simulated condition
to capture delay and base station hand-off parameters by using load runner. Determined system stability, availability, and
accuracy through conducting data analysis.
Expertly supported Teledesic satellite-based Internet system integration and planning effort through development of
detailed incremental integration approaches.
Confidently represented wireless data division of Motorola at prestigious Total Customer Satisfaction competition
among worldwide divisions. Also represented project to streamline and enhance software installation process of inter-
working unit and remote network gateway software.
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S H U B H A V I S H WA N AT H
E D U C AT I O N Bachelor of Electrical Engineering
CERTIFICATIONS Certified Scrum Product Owner (CSPO)
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