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Candidate's Name
Queens Village, New York Street Address  | Mobile: PHONE NUMBER AVAILABLE | Home: PHONE NUMBER AVAILABLE | EMAIL AVAILABLE

Professional Summary
Extensive experience in customer service/mailroom management. Deep knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits of each.  Extensive experience working with and servicing mail and copy room equipment.  My professionalism and skills interacting with clients and co-workers results in efficient operations and high levels of customer service.  I am seeking a position that offers room for growth and allows me to utilize my excellent training to the fullest potential.

Experience

Chadbourne & Parke LLP​                New York, NY
Office Services/Mailroom Clerk ​​        2005   2014

  Answered and logged-in all customer service calls and assisted in clients  needs.
  Processed outgoing UPS, FedEx and Certified Mail using EZ-ship software.
  Filed and tracked all outgoing packages, assuring clients of date and time of delivery.
  Trained new employees on using the Pitney Bowes Model BM800, postage meter machines and other shipping equipment.
  Demonstrated strong written, verbal and communication skills with excellent attention to detail while working productively in a high volume demanding environment.

Tommy Hilfiger​                New York, NY
Mailroom Specialist​ ​​        ​​​​​​​        2001   2005

  Received incoming USPS, FedEx, UPS supplies and branch bags.
  Shipped and maintained records of all outgoing FedEx and UPS packages.
  Sorted and delivered packages and mail to suitable individuals and departments.
  Prepared and arranged pickup of outgoing and incoming packages by outside couriers.
  Assisted clients with tracking of items en route and delivery confirmation of arriving packages.
  Ordered postal supplies, inventory kits and promotional material.

Frederick Goldman, Inc.​                New York, NY
Office Service Assistant​​​​​​​​​        1991 - 2001

  Sorted and delivered heavy volume of mail to suitable employees and departments.
  Maintained a monthly inventory, as well as purchased, received and distributed supplies for offices, departments and supply room.
  Daily maintenance of copy and fax machines.

Marketing Support Consultant​​​​​​​​        1995   2001

  Coordinated with sales representatives on various marking representations.
  Processed daily invoices on AS400: knowledge of online shipping software for UPS and FedEx Packages.
  Received and stocked fulfillment brochures, catalogs and monthly inventory of stock room.

Skills

  Certificate GED
  Bomb threat awareness training
  MS Office (Word, Excel, Outlook).
  Ability to operate Model IR2200, Cannon copy machine
  Pitney Bowes Model BM800 postage machine