Candidate Information Name Available: Register for Free Title Insurance Claims Target Location US-NY-Melville or New Hyde Park Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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                                   Candidate's Name
                                       Street Address  Boston Avenue
                                  Massapequa, New York Street Address

                                           PHONE NUMBER AVAILABLE (C)
                                        EMAIL AVAILABLE


Professional Profile
Client service / insurance professional with outstanding oral and written communication skills

Value Proposition
          Creating distinctive service experiences by placing clients  needs first
          Written / verbal / listening communication excellence
          Detail orientation complemented by multi-tasking and organization skills
          Consistent high productivity and follow-through
          Troubleshooting and negotiation




                                                  Career

MedSave USA, Hauppauge New York (April 2012   present)
Call Center CSR / International Claims Administration Specialist

        Claim status inquiry response, coverage confirmation and provider appeals
        Repricing and processing hospital and physicians  claims
        Negotiating discounted settlements
        Building and capitalizing on provider and collection relationships


Call Center Representative 2011-2012

    Purity Products, Plainview NY
    Cablevision Customer Service Call Center, Melville NY
    P.C. Richard Customer Service Call Center, Farmingdale NY

High-volume incoming call resolution from clients seeking service,
sale and billing assistance. Assuring timely,  one and done  service solutions




TIAA-CREF, Melville New York (1980-2011)

           Client Services (2006-2011)

           Corporate Communications (2004-2006)

           Internal Service Account Management (1993-2004)

           Group Insurance Claims Processing and Plan Administration (1980-1993)

Education: Bachelor of Arts in Journalism, Baruch College (CUNY)
Software Proficiencies: Microsoft Office