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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Tara Gale Drive
Louisville, Kentucky Street Address
PHONE NUMBER AVAILABLE
Email:EMAIL AVAILABLE
Seeking a challenging and rewarding position with a reputable company that offers the
potential for growth.
COMPUTER SKILLS
Word, Excel, Access, Internet, Windows 95/98/2000, Lab works, ORACLE
EXPERIENCE
Live Well Financial
Customer Service Mortgage Loan Officer/Originator, January 2008 July 2014
Specialize in helping senior homeowners obtain reverse mortgages. Educate seniors about
product, take application and submit for processing.
Teletech Corp
Customer Service Agent, September 2008 January 2009 ( Seasonal Position) Work at home
Position
Answer inbound calls, gather customer information, assess and fulfill customer needs,
educate the customer as necessary to prevent the need for future contacts, and
thoroughly document the reason for the call.
MSD - Louisville, Kentucky (Delta Direct Staffing)
Lab Technician (Microbiology Lab), April 2006 - January 2008
Performs analyses that determine how well the treatment plants operate, as well as
provide the analytical data for all streams I and stormwater projects. Performs
Digesting and Filter Testing on wastewater and pellet samples. Performs Biomonitoring
testing on samples. Put daily work into computer using LIMS (Labworks). Order chemicals
and supplies as needed.
RAT Janitorial - Louisville, Kentucky
CS Office Manager, January 2003 December 2004
Administrative, human resource and customer service duties. Prepare and maintain
departmental information, including timesheets, expense reports, contracts, and invoice
payments. Established and maintained excellent working relationships with customers and
employees. Worked effectively in a fast-paced environment and consistently prioritize
tasks and meet deadlines.
* Processed Payroll for 10-12 Employees
* Handled Drug Screenings
* Recruiting, Screening and Hiring
* Answer multi-line phone and directed call to proper personnel
* Benefits Administration
* Maintained Human Resources Files
* Bookkeeping
* Accounts Payable/Accounts Receivable
Porter Paints (Technical Associates) Louisville, Kentucky
Quality Control Plant Support Technician, August 2002 December 2002
Calibrate equipment, picked up and prepared paint samples according to batch cards.
Enter information into MS Access. Successfully performed/completed all required quality
control testing.
Ola's Enterprise Systems (Specialty Retail)- Louisville, KY
Assistant Store Manager, September 1999 - August 2002
Customer Service, A/R & A/P, Made daily cash deposits, Balancing of cash drawers,
running cash register, assisting in management of day-to-day operations, analyzes
sales, ordered supplies, labor and inventory, ensure that retail establishment was
maintained to company standards on a day-to-day basis, supervised employees efficiently
and coordinating their work, assisted profit & loss management by following cash
control/security procedures, maintaining inventory, reviewing financial reports and
taking appropriate actions, assisted manager in recruiting, training, interviewing and
hiring new employees; conducted performance appraisals, took disciplinary actions.
Philip Morris USA - Louisville, Kentucky
Quality Assurance Senior Lab Technician/Team Leader, August 1992 July 2000
Followed company policies and procedures for GMP, SOP and safety regulations.
Contributed to internal process improvement initiatives towards optimization of
implementation testing procedures. Evaluate data and present conclusions in an organized
format according to Quality Systems Procedures. Supervised six lab techs.
EDUCATION
Butler Traditional Technical High School
References furnished upon request
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