| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidate Candidate's Name
Street Address Tech Ridge Blvd Apt 738
Austin, TX Street Address
phone: PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
____________________________________________________________________________________
SUMMARY
Results-oriented senior telecommunications professional with 16 years of experience in Project
Management Experience managing multiple projects concurrently; scheduling, requirements gathering,
post-implementation support and troubleshooting Proven ability to supervise and train a
multidisciplinary technical staff Expert in building profitable vendor and customer relationships
Proficient in Microsoft Office Suite (Word, Power Point, Visio, Project, Adobe and Excel)
PROFESSIONAL EXPERIENCE
Gemalto, Inc., Austin TX 4/2012 to 8/2014
North America Vendor Manager
Managed key vendors such as Oracle, Hitachi, Safenet and Symantec Managed third party hardware,
support and maintenance agreements along with vendor SLAs and billing Managed Data Center Projects
and migration Produced SOWs; negotiated new vendor contracts, including pricing, in parallel with
Procurement Officer and Legal Advisor(s) Managed software alerts, patch updates or notifications of
hardware and software end of life Led Data Center inventory audit of all components and provided asset
management processes Provided leadership in North America to counterparts in France in setting up the
first CMDB tool.
Service Delivery Manager
Provided Operational Requirements Specification to project teams in order to define production needs
Managed the transition from development to production Delivered Service Level Agreements Managed
relationships with customers, specifically Verizon Wireless, United States Cellular and Cricket, including
monthly meetings, crisis management, action plan follow up, change request studies with sales team,
monthly report completion, validation, SharePoint and communication with customer Managed Support
Engineers, Database Administrators and Integration Engineers Performed Project Management and
change management control
Soft-Con Enterprises, Upper Marlboro, MD 1/2012 to 3/2012
Supported the IRS on the Affordable Healthcare Program initiative specifically worked with IRS and
HHS with Interagency agreement Worked on the Integration and Testing team and documented code for
ICDs and income verification
Page 2 of 3
Candidate's Name
PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
Powersolv, Inc., Fairfax, VA 3/2011 to 11/2011
Supported Maryland State Police in the Computer Aided Dispatch Records Management (CAD/RMS)
project Managed PocketCop distribution project Developed Project Gap Analysis Managed
implementation and installation of LiveScan fingerprinting devices
York Telecom, Inc. Yorktel, Edison, NJ 5/2010 to
3/2011
Managed video conferencing initiatives project for Social Security Administration Coordinated video
conferencing equipment orders with the warehouse Managed field personnel for equipment installation
Updated project schedules and managed project budget Maintained communication with key
stakeholders to review equipment delivery dates
Incapsulate, Inc., Washington, DC 6/2009 to 8/2009
Managed Blackmon Jones database project for District of Columbia Special Education division Wrote
Standard Operating Procedures (SOP), highlighting tasks for data entry, case managers and other support
Managed business process re-engineering that joined multiple databases and systems into a streamlined
and cohesive process
Citi Financial, Baltimore, MD 6/2008
to 5/2009
Supported the Vice-President of Information Technology with cost analyses, space planning, employee re-
stack and other major IT projects including telecommunications voice and data moves, adds, changes and
disconnecting circuits Managed CitiFinancial SharePoint portal including the employee publication
Connections Planned and defined work breakdown structures, clarified tasks, outlined processes, and
developed schedules as well as milestones Reviewed and produced budgetary forecasting and cost
analysis requests, including telecommunications Managed staffing requirements via Cognos
IT Solutions LLC, Silver Spring, MD 11/2007 to 6/2008
Planned and defined work breakdown structures (WBS), clarifying tasks, outlining processes, developing
schedules and milestones, tracking and reporting according to the project management standards and
methodologies required by the client Managed assigned projects, communicating complex technical
requirements to non-technical personnel Prepared and presented briefings to senior management
officials on complex/interdependent issues
Page 3 of 3
Candidate's Name
PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
Corporate IT, Farmington, CT 5/2007 to
11/2007
Managed State of Connecticut Statewide Communications and Interoperability Plan designed to assist
Public Safety entities in communicating effectively, specifically with agencies using radio frequency,
wireless and telecommunications platforms Reviewed various radio frequencies such as Low and high
band, 700/800 MHz, RFIDs and voice over radio Provided client with project updates using MS Project
and WBS tools
PC Network, Washington, DC
4/2006 to 1/2007
Concurrently managed all phases of multiple projects Designed project scope, prepared schedules and
timelines, and monitored progress to ensure on-time, under-budget completion Built alliances and
managed relationships with internal customers and external vendors Performed troubleshooting of
wireless, WAN and LAN issues for multiple Amtrak Mechanical sites
Computer Network Specialist/Project Manager, State of Maryland, Pikeville, MD 10/2001 to
4/2006
Network Systems Engineer, Lucent Technologies, Columbia, MD 5/2000 to 6/2001
Staff Consultant II, ADC TELECOMMUNICATIONS, Linthicum, MD 8/1999 to
4/2000 Communications Analyst, Operational Technologies Services, Inc. Washington, DC
8/1998 to 8/1999
Senior Special Access Provisioner, ESPIRE COMMUNICATIONS Columbia, MD 5/1997
to 8/1998 AT&T COMMUNICATIONS, INC. Washington, DC
8/1988 to 5/1998
EDUCATION
PMI Project Management Courses, Holistic Project Management 7/2014
MBA Technology Management, University of Phoenix 5/2008
BBA Marketing Concentration, Trinity College, Washington, DC 6/1996
|
