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Click here or scroll down to respond to this candidate Candidate's Name
Street Address Raleigh Ave Atlantic City, NJ ? Cell: PHONE NUMBER AVAILABLE ?
EMAIL AVAILABLE
HIGHLIGHTS:
. Innovative professional with 10 yrs. of experience in various areas of
Management
. Skilled to drive business growth, capitalize on new revenue potential
and manage all aspects of daily business operations
. Ability to multi-task, adapt quickly and problem solve without
compromise to quality/productivity
. Well regarded for organizational, interpersonal, written, and oral
communication abilities
. Staffed, trained and refined customer service skills Special Events to
increase customer base
. Marketed and developed incentive programs, developed and implemented
on and off site
. Proficient in Microsoft applications: Word, Excel and Power Point
EXPERIENCE:
Account Sales Executive
Equity Communications
Atlantic City, NJ 04/12-Present
. Cold-calling and recruiting potential customers.
. Building relationships with clients, in addition to working
with in clients budgets
. Working with production department writing and edition scripts
for commercials
Directly lead to an increase in business, revenue, and customer
relations.
. Courtesy follow-ups, contacting possible businesses through
events, offers, promotions, phone calls, emails.
Asst. to Sr. VP of Revenue Marketing
Trump Entertainment Atlantic City, NJ
01/06 - 12/11
. Managed relationships checking internet promotions, packages detailing
and up-grading and networking with E-Commerce, Marketing Departments
and outside vendors.
. Increase revenue by 85%, booking rooms and increase play on Casino
Floor.
. Recommended new marketing strategies.
. Networked off existing guest to increase data base and revenue.
. Increased the rate of customer satisfaction through building
relationships.
. Problem solving issues that arise during and after the campaign
journey.
. Implemented and developed best practices or procedures for revenue
tribute.
. Actively participated in business procedure, and development.
. Provided accounting supervision for several departments and ensured
appropriate controls were in place.
Director of Guest Services
Pier Shop's at Caesar's Atlantic City, NJ
01/04 - 01/06
. Liaison between Pier Management, Caesar Casino and Business owner's.
. Planned Special Events with business and restaurant owners.
. Troubleshooter, for all aspects of business. (i.e. security concerns,
staffing, promotions)
. Oversaw the hosting of guest groups, ensuring their successful on-site
experience.
. Advocate with staff for the needs of guest groups; and with guest
groups for the needs of staff.
. Supervised, trained, staffed and coordinated the Guest Services
department and its employees.
Executive Casino Host / Player Development
Tropicana Casino/Hotel Atlantic City, NJ
01/02 - 02/06
Sands Casino/Hotel Atlantic City, NJ
04/00 - 01/02
Harrah's Casino/Hotel Atlantic City, NJ
01/99 - 04/00
Caesar's Casino / Hotel Atlantic City, NJ
08/96 - 01/99
Trump Plaza Casino/Hotel Atlantic City, NJ
1989 - 01/96
. Built professional relationships by refining interpersonal and
customer service skills.
. Increased player data base through communications via e-mail,
telemarketing and networking.
. Maintained customer satisfaction, with repeat business and customer
referrals, while staying within established complimentary guidelines.
. Set up transportation, rooms and Casino Credit working with other
depts., to ensure quality and satisfaction for guest.
. Courtesy follow-ups, contacting possible businesses through events,
offers, promotions, phone calls, emails.
EDUCATION:
Atlantic City Community College, Atlantic City, NJ
Management Training Courses/Certification
Pierce Jr. College, Philadelphia, PA
Business Administration/Associates Degree
References Upon Request
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