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                             Candidate's Name
                        Street Address  Fulton Avenue South West
                          Birmingham, Alabama Street Address
                             Cell:PHONE NUMBER AVAILABLE
                            e-mail:EMAIL AVAILABLE

OBJECTIVE____________________________________________________________

To obtain a diverse and challenging case manager position where my skills
can be applied and cultivated to help members of society who are affected
by substance abuse and homeless issues.

PERSONAL QUALIFICATIONS__________________________________________

    . Competent in using Microsoft Office 2010.
    . Experience in using psycho-social assessment
    . Extensive skill base as it relates to cognitive behavioral therapy and
      Rational Emotive Behavior Therapy.
    . Highly effective leadership, communication and motivational skills.
    . Ability to work independently with good organizational and
      communication skills.



EXPERIENCE__________________________________________________________

Community Education Center/ Alabama Education Therapeutic Facility
Columbiana, AL
Unit Manager                                               2008-2013
    . Asses and identify issues for each client and create clear objectives
      and goals
    . Modified treatment plans according to changes in client status.
    . Document all clients scheduled classes, develop continuing care
      treatment plan.
    . Conduct individual group and family counseling sessions plus case load
      group.
    . Coordinated client after care needs/issues and service for re-entry.
    . Counseled clients in individual and group sessions to assist them in
      dealing with substance abuse, mental illness, poverty, unemployment or
      physical abuse.
    . Participated in case conferences and staff meetings.


Jet Stream
Birmingham, AL                                           2004-2004
Customer Service- Ticketing/Gate Agent
    . Trained in SABRE airline reservation system procedures.
    . Distribute boarding passes for departing flights and tag bags.
    . Process claim for lost or damaged baggage.
    . Responsible for plane take off on schedule.
    . Reschedule passengers flight itinerary for connecting flights due to
      canceled or delayed flight and pass4enger late arrival for a flight.
    . Sale airline tickets over the counter.

Aletheia House
Birmingham, AL
Residential Assistant                                     2004-2008
    . Work closely with re-entry, homeless and veterans.
    . Maintained a safe and nurturing environment for the clients
    . Enforced rules and regulations to ensure client safety.
    . Assisted with routine filing of clients' residential charts.
    . Completed intakes.
    . Conduct drug screening.

The Birmingham Racing Commission
Birmingham, AL
Track Monitor/ Customer Service                          2002-2006
    . Communicate and serve as liaison for the Birmingham Racing Commission
      and customers through troubleshooting.
    . Provide information regarding rules and regulations of the race track.
    . Work with patrons and all departments to ensure customer satisfaction.
    . Review and answer correspondence.

EDUCATION___________________________________________________________

Attended Bishop College
Dallas, Texas