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| | Click here or scroll down to respond to this candidateCandidate's Name
Street Address HOME-PHONE NUMBER AVAILABLE, CELL-PHONE NUMBER AVAILABLE
Objective: To succeed in a position which will utilize my leadership abilities, customer service skills and professional work experience.
Profile: An enthusiastic and dependable individual who excels in a challenging and competitive environment. Detail oriented, excellent follow up abilities and a quick learner.
Experience:
1/14-Present IKEA Hicksville,New York
Shopkeeper (Self serve dept)
Hire ,Train and Develop Co-workers
Maintain Inventory levels
Support Company Promotions
Maintain Bin Planning
Kronos scheduling
Create Developmental plans
Safety &Security
***As a new Shopkeeper we were able to implement new selling skills to new and seasoned coworkers. Strategies for Pick and Deliveries were implemented seamlessly.
Experience:
02/10-07/13 Marshall s New York, New York
Assistant Manager Merchandising (Home dept)
Grand open location
Recruit, hire, train and develop associates
Oversee and manage store operations
Maximize store sales opportunities (current and future)
Maintain merchandising presentation to customer ready standards
Manage expense and operational performance to maximize store profits
Addressed and resolved customer complaints and concerns
***Being new to a soft-line and hardline retailer we found ways to sell items to with a fashion approach for the Home and for Self. Implement colorful and impactful seasonal displays.
05/09-02/10 Lowe s Home Improvement Brooklyn, New York
Zone Manager (Plumbing & Electrcal depts.)
Grand open location
Recruit, hire, train and develop associates
Manages profit and loss of both electrical and plumbing departments
Addressed and resolved customer complaints and concerns
Maintained sales goals within store departments
Ensured timely deliveries of product orders
Maintained positive employee morale of 300 plus store associates
***As a new store with new coworkers we developed excellent team work with excellent cross department training.
02/08-05/09 Elmont Paint & Design Center Elmont, New York
Store Manager
Benjamin Moore Specialist
Customer service
Managed profit and loss of store
Maintained inventory and fulfilled orders
Ensured timely delivery of products
Performed all phases of customer service
*** Re merchandised store to increase on sales per square foot. Increased accuracy on commercial orders with better customer relations
04/00-02/08 ICI- North America/Glidden Paint Metro NY/Northern NJ
District Manager (District consisted of 83 stores, 12 representatives & $15MM territory)
Maintained profitability and controlled loss within district
Coordinated and facilitated monthly sales strategy meetings with store managers
Assisted in hiring sales representatives
Built and maintained relationships with district store managers within territory
Performed yearly performance reviews
Senior Sales Representative **Recipient of Pinnacle Award Top Sales Rep/NY Metro Territory**
Maintained and controlled paint inventory in five stores
Performed all phases of customer service
Assisted in hiring sales representatives
Produced and performed price change reports
inventory levels
Organized sales promotions
***A great relationship building team, with the knowledge to sell.
04/86-03/00 Surrey Hardware & Contracting Flushing, New York
Vice President
Developed & maintained customer relations
Manage team of contractors
Demolition of kitchen & baths
Basements refinished
Reconstruction of Projects
Plumbing and Electrical work
Flooring installations
Education:
1983 Christ the King High School Middle Village, New York
High School Diploma
Skills: Business Management, Plumbing and Electrical, Forklift and Machine Operator, Fluent Spanish, Microsoft Word, Excel,
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