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#4 Narra Avenue Palmera Heights Subdivision
Cainta, Rizal, Philippines
Mobile No. (PHONE NUMBER AVAILABLE
E-mail address: EMAIL AVAILABLE
CAREER OBJECTIVE
Looking forward to be part of a growing organization where I can utilize
and develop my diverse skills, abilities and knowledge. Preferably in hotel
industry, which can further enhance my competencies to achieve outstanding
performance and carry out job provision and company standouts.
QUALIFICATION SKILLS
Computer Programs:
Proficient in Microsoft Office Applications (Microsoft Word, Excel,
Powerpoint)
Proficient in Micros Opera, Fidelio, Visual One System, POS
Languages Spoken:
Proficient in Tagalog
Proficient in English
Basic French Language
Special skills:
Multi-tasking Skills Customer Service Skills
Time Management Skills Good Interpersonal Skills
Telephone Etiquette Skills Organizational Skills
Administrative Skills Communication Skills
SCHOLASTIC RECORD
2009 to 2013 De La Salle - College of Saint Benilde
School of Hotel, Restaurant and Institution
Management
BS in International Hospitality Management
1997 - 2009 Siena College Taytay, Rizal
Kinder - Fourth Year Highschool
E. Rodriguez Avenue Taytay, Rizal
EXPERIENCES
January 16, 2014 Team Leader (Scheduling Manager)
To Present DBE Project Pie Restaurant
Ground Level, Grand Eastwood Palazzo
Eastwood Ave. corner Orchard Road, Eastwood, Quezon
City
Metro Manila, Philippines
Duties:
. Coordinates work schedules, as well as, reviews
and approve time sheets and time off requests of
staffs.
. Responsible for operations during specific shift,
as well as, taking responsibility in addressing
customers' needs and concerns.
. Takes charge of operations by overseeing inventory
levels of ingredients, packaging supplies & other
essential items.
. Supervise restaurant partners and promotes quality
standards by utilizing available tools.
August 12, 2013 Restaurant Partner
to January 15, 2014 DBE Project Pie Restaurant
1555 Laurel St. Cor. Shaw Blvd., Brgy. Wack Wack
Mandaluyong Metro Manila, Philippines
Duties:
. Responsible in providing efficient, friendly and
outstanding service that meets the guests'
expectations.
. Taking responsibility at different sections and
stations of the restaurant (e.g. dough/greeter,
cheeses, meats, vegetables, names, oven, cashier,
expo, kitchen/food preparation & dish/bus)
November 2012 PBX Agent
to April 2013 Ocean Reef Club Inc.
35 Ocean Reef Drive Key Largo, Florida 33037
Duties:
. Understood the telephone system, message
procedures, paging system, voice mail, practiced
appropriate telephone manners and behavior.
. Provided assistance and information to all members
& guests at all times and has been familiar with
different club services, activities, facilities
and locations.
. Responded to guest complaints & inquiries.
. Assisted in making room & condominium reservations
for guests/members of the club.
. Assisted in check-in and check-out of
guests/members.
April 2012 PBX Agent
to October 2012 The Grand Hotel
286 Grand Avenue Mackinac Island, Michigan 49757
Duties:
. Responsible in attending to incoming and outgoing
calls of the organization.
. Forwarded calls from clients, delegates or
associates to the appropriate officers of the
hotel.
. Received updates about the facilities and events
planned by the organization to be able to answer
inquiries in this regard.
August 2011 Food and Beverage Department Immersion Trainee
to September 2011 Diamond Hotel Philippines
Roxas Boulevard cor. Dr. J. Quintos St.,
Manila, Philippines 1000
Duties:
. Assisted in taking food orders and serving guest's
food and beverage, bussing out and cleaning the
dishes.
. Assisted in coffee preparation and other beverages
in the coffee shop.
. Helped in setting up the banquet room as specified
in the event contract.
November 2010 Rooms Division Immersion Trainee
to December 2010 Richmonde Hotel Ortigas
21 San Miguel Avenue, Ortigas Center, Pasig City
Metro Manila, Philippines
Duties:
. Assisted In fulfilling guest requests in minor
department such as Business Centre and Health
Centre.
. Assisted in filing important documents and
reservation forms.
. Assisted in room check-out cleaning, make-up room
cleaning, turn-down service, sorting of soiled
linens, pressing of linens and par stocking.
AWARDS & RECOGNITIONS
July 2013 Honorable Mention
School of Hotel, Restaurant and Institution
Management
BS in International Hospitality Management
January 2012 BLUEPRINT: CSB HOTEL VERSION 2.0
to April 2012 Student Coordinator Committee Head
April 2011 BLUEPRINT: A Facilities and Design Exposition
3rd place in Over-All Category
2nd place in Menu Content and Design
2nd place in Booth Design
May 2009 Dean's Lister - Second Honors Certificate
First Term
GPA 3.4706
PERSONAL DATA
Date of Birth October 07, 1992
Age 22 years old
Gender Female
Height 5 ft. 2 inches
Weight 96.4 lbs.
REFERENCES
Available upon request.
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