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                                     Nolan Joesph Hewitt
Street Address
PHONE NUMBER AVAILABLE PHONE NUMBER AVAILABLE EMAIL AVAILABLE
NjH




Experience

U.S. Security Associates                            Charlotte, NC
Security Officer (Unarmed)
          Performed Security Patrols in designated areas

          Creates Daily Reports

          American Red Cross CPR Certification

          Perform mitigation requirements

          Assists Guests with operational inquiries


The American Red Cross (Call Center)                Charlotte, NC
Tele-recruiter (Outbound)
          Knowledgeable of medical terminology

          Places outbound calls to recruit blood donors

          Completes reminder calls, appropriate follow-up

          Schedules donors to upcoming drives

          Makes over 50 outbound phone calls every day to existing clients



Iverify Security (Call Center)                       Charlotte, NC
Protection Specialist 3
          Dispatched Law Enforcement

          Operated and mastered CCTV systems

          Handled Burglar Alarms

          Reduced Robberies, Burglaries, and Shrink

          Programmed Surveillance Cameras

          Assisted Law enforcement with detailed reports


AMC Entertainment                                   Charlotte, NC
Supervisor
          Assigned store operations

          Edited weekly employee schedules

          Created cash deposits and inventory orders

          Instructed, trained, and disciplined new employees

          Enforced and monitored policies, regulations and guidelines

          Oversaw operational concerns

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Education




Central Piedmont Community College                  Charlotte, NC                August 2013 - December 2014
Associate Degree Transfer Program of Science

North Carolina A&T State University                 Greensboro, NC
Computer Science and Information Technology




Skills and Training
      North Carolina PPSB Certification

       American Red Cross CPR Certification


       Microsoft Word/Excel/PowerPoint/Outlook/Spreadsheet


       CCTV systems


       Cash Management/Deposits/Payroll Calculation


       Supervision Experience/Meet Deadlines/Organizational Skills/Detail Oriented


       Motivational Skills/Public Speaking/Security Protocols


Objective
To attain an Entry Level position. My experience as a supervisor qualifies me to work with a team. I have over 4
years of experience in Customer Service and Management. Keen ability to read non-verbal cues, develop
rapport quickly and diffuse situations. Personality that is detail-oriented and investigative in nature. Proficient
with technology and experience working with multiple surveillance systems. College student currently enrolled
in the Associate Degree Transfer Program.