Candidate Information Title customer service/medical biller/scheduler Target Location US-Denver Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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LINDA L. FLOWERS

PHONE NUMBER AVAILABLE     EMAIL AVAILABLE

                    OBJECTIVE
Seeking a customer service position where I can use my problem solving, computer and telephone skills in a   busy office to enhance customer support and promote a positive company image.

                    SKILLS
Computers     Telephones     Problem Solving     10 Key           Customer Service      Billing
Scheduler       Medical          Spreadsheets           Data Entry        Sales                       Insurance (Medical)

                    EMPLOYMENT

                   RUBIN & RAINE OF COLORADO INC                                                APRIL 2006- FEB 2007
                   CUSTOMER SERVICE ACCOUNTS PAYABLE REP                                                                                COLORADO
 	Accountable for answering a high volume of incoming and outgoing calls/emails to attempt to resolve all payable medical accounts, i.e. settlements or arranging pay plans in a timely manner.
 	Displayed good verbal and written communications
 	Provided outstanding interpersonal communication with customers and office staff
 	Authored correspondence and weekly reports.

                   TELESERVICE REPRESENTATIVE                                                        FEB 2005-FEB 2006
                    SOCIAL SECURITY ADMIN.										Colorado
 	Provided outstanding customer service in a busy national 800 call center for Social Security.
 	Listened to an irate client, identified the problem and implemented a solution pertaining to retirement, disability, Medicare, and death benefits.
 	Entered client data into social security database creating a permanent record readily accessed by workflow coordinator.

CUSTOMER SERVICE SPECIALIST                                                                              OCT 2003-FEB 2005
T-Mobile Wireless	Colorado
 	   Displayed excellent customer service skills for a national  high volume call center pertaining to
             the wireless industry.
 	   Educated customer on how to use their wireless equipment and troubles hooted equipment.
 	   Resolved customer complaints effectively with customer satisfaction as top priority.
 	   Answered customers concerned regarding rate plays, coverage area, billing and equipment issues.

REFERRAL/ CUSTOMER SERVICE SPECIALIST                                                               SEPT 1999  DEC 2002
Community Health Plan of the Rookies	Colorado
 	   Maintained a large volume of calls from medical providers, hospitals and other care providers.
 	   Coordinated requests from providers pertaining to customer insurance benefits and approval for service.
 	   Generated correspondence for both clients and providers pertaining to billing issues, benefits
             changes and outstanding claims issue.

                    EDUCATION
BACHELOR OF SCIENCE HUMAN SERVICES                                                                                SEPT 1993-DEC 1996

Metro State College	   Denver, CO
Internship: Community Alcohol-Drug Rehabilitation Center- May 1996-Dec. 1996