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Click here or scroll down to respond to this candidate Candidate's Name
Austin, Texas
PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
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Vice President of Business Development
Business Management - Strategic Development - Product and Project
Management
Expertise and Credentials
? Title Lending Expert ? Repossession &
Remarketing ? Strategic Development
? Multi-State Product Knowledge ? Acquisitions & Due Diligence
? Product Development
? P/L Management ? Lien & Electronic Lien
Systems ? Project Management
Professional Experience
EZCORP, Inc. Austin, Texas
2008-Present
Traded on NASDAQ as EZPW, EZCORP is a leading provider of consumer
financial services. EZCORP operates 500 Financial Service centers across 15
states.
Senior Director of Operations & Product Development
2014- Present
. Responsible for all aspects of product development for 500 +
storefront locations in both Canada and US
. New product and program initiatives including but not limited to; ACH
modifications, installment lending, recurring and automated payment
options, online payment portal.
Director of Title Lending
2012- 2014
. Recruited internally by USFS President to strategically recreate EZ's
entire title portfolio
. Title portfolio was on an 11 month decline in every measurable
category.
. Within 30 days, led the successful re-launch of the title product
which included significant product modifications as well as the
introduction of 3 new title products.
. Coordinated multiple project teams including IT, marketing, training,
operations, and collections.
. Drove new market growth in 12 states while launching 2 new markets and
additional store formats.
. Reversed downward trends which resulted in a positive increase in
revenue within 60 days.
. Revenues favorable 32% over prior year.
. Balance growth favorable 60% over prior year.
Director of New Products, Services and Formats
2010-2012
. Create, Execute, and Launch new product and program initiatives
including but not limited to; auto equity loans, motor club, insurance
offering, prepaid debit card, unbanked loan product, customer
experience management and financial service products for multiple
states and formats.
. Due Diligence lead on financial service acquisitions.
. Strategic business case development for EZ executive leadership team
related to financial service product modifications and/or new product
initiatives.
. Project Management including weekly project team meetings,
distributing project plans and team agendas, weekly tracking toward
completion. Continuous follow-up with various departments on open
tasks.
Director of Auto Title Loan Development
2008-2010
. Recruited to EZCORP by CEO to design, develop, launch and manage auto
title product.
. Launched first market in Sept 2008. Generated $15 million revenue in
1st year against a financial plan of $4 million.
. Defined software requirements collectively with both business analysts
and senior development teams.
. Defined and built store level operational and financial reports.
. Aggressively expanded auto title product offering to 450 retail
locations in 12 states. In turn, this allowed EZ to acquire new
market share and improve yields in existing sectors through product
diversification. EZ was not in the title lending space prior to my
arrival.
. Developed back-end of the business to include collections strategy,
repossession, auction management, automotive remarketing, and auto
dialer call campaign strategy.
Community Loans of America Texas/Arizona
2004- 2008
Largest brick & mortar title lender in the United States.
Regional Director of Operations
2006- 2008
. Corporate responsibility for 88 stores.
. Exceeded financial plan by 135%.
. PSA in excess of $600,000 with several stores above $1M
. Daily interaction with Area Managers and field teams.
. Implementation of new products, training, development, and recruiting.
. Selection of new store sites, following with initiation of their
setups, openings, and marketing.
. Full profit/ loss responsibility. Problem solved accordingly through
profit and loss management.
Area Manager
2004- 2006
. Successful turn-around of 9 acquisition stores while managing 4
existing locations.
. Exceeded financial plan in 2005 & 2006 on average of 142%
. PSA in excess of $350,000
. Recruiting, training, development
. Collections
. Sale of repossessed vehicles through car lots. Dealt with private
buyers and auction houses.
. Area Manager of the Year 2005 and 2006
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