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General Manager Resume Hilliard,
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Title General Manager
Target Location US-Hilliard
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                                        Candidate's Name
                                          Street Address  Britton Farms Drive
                                            Hilliard, Ohio Street Address
                                                PHONE NUMBER AVAILABLE
                                            EMAIL AVAILABLE


                                           STRATEGIC SKILLS

            Supply Chain Professional                        Inventory Management
            Process Optimization                             Strategic Planning & Leadership
            Distribution & Warehouse
                                                              Recruiting/Interviewing
             Management
            Leadership Development                           WMS/KRONOS/MicroSoft Office

                                                  PROFILE

  Results oriented and data driven supply chain professional with a solid track record of distribution
  management in a large facility, and the implementation of major process initiatives. Proficient in
  evaluating key information quickly and making timely, high quality decisions. Experienced great
  success in reengineering business units to optimize performance, customer service, and return on
  investment. Possesses dynamic leadership skills and over 25 years of experience.

                                    PROFESSIONAL EXPERIENCE

  Big Lots, Inc. Columbus, Ohio
  Big Lots, Inc. is a Fortune 500 retail corporation headquartered in Columbus, Ohio, incorporated in the State
  of Ohio. Big Lots has over 1,400 stores in 48 states. Its stores sell a wide variety of merchandise, including
  packaged food and beverages, toys, furniture, clothing, housewares, and small electronics, much of which is
  closed out or overstocked merchandise.

  General Manager, Distribution & Transportation Services                                      2005 to 10/2014

 Responsible for all distribution operations within a 3.66 million square foot facility, encompassing
   108,000 pallet positions on a 260-acre campus and servicing approximately 350 stores throughout
   the mid-west.
 Responsible for physical inventories of 150 to 175 million dollars and exhibiting a ten-year average
   accuracy of 99.76%.
 Provided leadership and training for 4-Operations Managers, 30-Supervisors, and approximately
   five hundred full-time associates in a two-shift operation.
 Provided direction and oversight for the administration, maintenance and enhancement of the
   Warehouse Management System.
 Strategically analyzed and addressed processes and results to maximize efficiency.
 Empowered team members through training and delegation.
 Responsible for the negotiation and purchase of distribution daily use supplies.
 Improved customer service levels and personally communicated with store management to analyze
   and improve store delivery outcomes.
 Partnered with all departments to create an informational flow and feedback to ensure correction
   and accountability.
    General Manager, Inbound Operations                                               1996 to 2005

   Responsible for all Receiving, Stocking, Vendor Compliance, and operational Inventory Control.
   Designed, documented and implemented a four-shift, seven-day inbound distribution schedule.
   Active in the design and implementation of EXE 2.0 Warehouse Management System.
   Worked with corporate engineers and 3rd party representatives to design and implement
    engineered labor standards.

    Inbound Operations Manager                                                        1990 to 1996

 Responsible for the efficient and accurate receipt of all inbound merchandise.
 Implemented units per hour standards for the department resulting in a 15% decrease in costs per
   unit.

    Receiving Supervisor                                                              1989 to 1990

    Responsible for the accurate receipt of all inbound merchandise.


                               Operational and Management Training

 WMS Inventory Control
 WMS Distribution Center Receiving, Stocking, Distribution, Shipping, Inventory Control,
   Allocation & Release
 Union Avoidance
 CPR and Defibrillation Training
 Franklin Covey Time Management
 Multicultural Training
 Leadership Essentials
 Employee Relations Training
 Diversity Training
 Problem Resolution/Coaching and Development
 Delegation as a Management Strategy
 Interpersonal Communications Skills
 Supervisor Training
 Writing Performance Appraisals
 Anti-Harassment/Positive Employee Relations

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