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Senior Systems EngineerEMAIL AVAILABLE[pic]Summary: . 9+ years of experience in IT Support. . Certified on MCSE,MCTS -CM 2012 and ITIL . Specialized in Windows Server 2008, SCCM 2007, CM 2012 and SCOM 2007. . Familiar with ITIL and ITSM process models.Achievements: . Migrated applications and OS related content to CM 2012 from SCCM 2007. . Designed and implemented SCCM 2007 environment to manage around 3000 Windows Servers. . Implemented SCOM 2007 environment to monitor around 400 SCCM 2007 servers. . Prepared documents for hardware migration on SCCM 20007 servers.EMPLOYMENT HISTORY:Tech Mahindra, Austin (Sep 2008 to till date)-Senior Systems EngineerHewlett-Packard, Chennai (Jan 2007 TO Sep 2008)-Systems EngineerAccelerated Software System, Bangalore (May 2005 TO Jan 2007)-SystemAdministrator.CERTIFICATIONS: . Cisco Certified Network Associate CCNA (CSCO 10947403) . Microsoft Certified System Engineer MCSE (3548957) . Microsoft Certified Professional in Security (ISA 2004) MCP SECURITY . Microsoft Certified Professional in SMS 2003 . Microsoft Certified Technology Specialist in SCCM 2007 and CM 2012 . Certified on ITIL FoundationEXPERIENCE DETAILS:Company Profile: SEP- 2008 TOTill DateTech Mahindra is a leading global business and information technologyservices company, delivering consulting, systems integration andoutsourcing solutions to clients in 20 industries and more than 65countries.Project Details:Position : SCCM\SCOM AdministratorTeam Size : 6Environment : SMS 2003 SP3, SCCM 2007SP1&SCOM 2007RESPONSIBILITIES: . Designing and Engineering SCCM and SCOM 2007. . Installation and Configuration of SCCM and SCOM 2007 . Validate and review the SCCM Operation team documents. . Upgrade plan for SCCM 2007 in the production Environment and Dev environment. . Enchasing the SCCM environment with latest service pack and hot fix. . Documentation for SCCM up gradation. . Maintain SCCM Operation Team known error database. . L3 Support for SCCM operation team. . Work along with Microsoft in identifying hot fixes required for production environment and implementing it in production. . Develop the script to automate SCCM\SMS operation. . Software Distribution, OSD and Patch Management through SCCM 2007. . Application Packaging using Custom Scripts and Wise Package Studio. . Fine tuning SCCM and windows Server 2003 management pack.Position : SCCM Administrator\OS Image ManagementTeam Size : 5Environment : SCCM 2007 and SCCM 2012 . Installation and Configuration of CM 2012. . Migrating and Validating CM 2007 OS imaging content to CM 2012 . OS Imaging related Validation and Upgrade plan for CM 2012 SP1 to CM 2012 R2 . Engineering Windows 7 x86\x64 with scheduled release. . Documentation and Validation for OS imaging Release Notes for Win 7 x64 and Win 7 x86. . Maintain CM 2012 OS Imaging related troubleshooting document and Imaging Procedure documents. . L3 Support for Desktop Support and Application Packaging Team. . Develop the script to automate CM 2012 imaging operation. . Software Distribution, OSD and Patch Management through CM 2012 for Blade workstation environment. . Application Packaging using Custom Scripts and Wise Package Studio Blade workstation environment.EXPERIENCE DETAILS:Company Profile: JAN 2007 TO SEP 2008HP is a technology solutions provider to consumers, businesses andinstitutions globally. The company's offerings span IT infrastructure,global services, business, imaging & printing and home computing.RESPONSIBILITIES: . Administration and Configuration of System Management Server (SMS) 2003 and Radia . Creation and maintenance of SMS packages, collections and advertisements. . Patch management using SMS ITMU. Deploy patches and generation of compliance reports. . Hardware and software Inventory for Asset Management. . Creating backups in SMS sever and SQL Database on weekly basis. . Testing and rolling out of Infrastructure, Business applications, patches, and hot fixes across desktop and servers. . Working with Desktop support staff to remediate issues related to client health. . Troubleshoot SMS client installations and software deployment issues. . Maintaining database on offline and Online clients. . Creating customized reports on Patch and Software Package status. . Creation of Document for Known error database. . Analyzing ticket status and Preparing Root cause analyze for Escalated tickets.COMPANY PROFILE: MAY 2005 TO JAN 2007 Accelerated Software Systems (P) Ltd. is an innovative Businessprocess outsourcing & Software service provider started 1999 withheadquarters in Illinois, U.S.A.RESPONSIBILITIES: . Installation, Configuration and Administration of Operating systems Windows Server 2003 (DELL Power Edge 1800 and SC 1420) and Windows XP Professional . Managing and Maintenance of ADS, DNS, DHCP, Exchange Server and about 200 workstations (Windows 2000 Professional, Windows XP) in the Local Area Network. . Administration of Share point service and WSUS Server. . Regular Monitoring of the ISA Server 2004 and generating reports based on web and application usage. . Maintenance and updating Symantec Antivirus Server and Symantec Client . Troubleshooting of Network and Operating System related problems in LAN. . Creating backup sets using Tape drive (Power Vault 110T LTO-2) on daily and weekly basis through File Server using VERITAS NETBACKUP.Project DetailsWSUS Implementation: . Installed and configured Windows update service for centralized patch management. . Configured Group policy to disable automatic update client has to update using WSUS Server. . Acquired all the clients for centralized patch management.File Server Implementation: . Installed Windows server 2003 R2 on Dell Power Edge 1800. . Installed File server manager and Created Folder for each User. . Created policy for Storage limit and file type has to be saved. . Intimated users has to store project details and Outlook files in File server for centralized BackupEDUCATION: . MS Software Systems. . Bachelor in Engineering. |