| | | 20,000+ Fresh Resumes Monthly | |
|
|
| | Related Resumes Cash Office, Customer Support, Management, Recruitment, Receivin Greensboro, NC Office Manager Elementary School Whitsett, NC Data Entry Sales Associate Mount Airy, NC Call Center Medical Office Greensboro, NC Sr. Clinical Research Associate/ GCP QA Auditor Ridgeway, VA Full Time Medical Office Burlington, NC Associate Customer Service Representative Kannapolis, NC |
|
Click here or scroll down to respond to this candidateT A MARA STINSON
Street Address Walkertown Guthrie Rd. PHONE NUMBER AVAILABLE (home) PHONE NUMBER AVAILABLE (cell)
Winston Salem, North Carolina EMAIL AVAILABLE
Summary
Administrative professional offering excellent communication and computer skills. Meets deadlines and works with a
high level of multicultural awareness and adaptability. Detail-oriented, driven in problem solving and managing daily
office functions. Hard-working, multi-tasking with outstanding telephone, scheduling and documentation skills.
Professional Skills
SAP: Intermediate Customer Service: Critical Thinking
Experienced
AS 400: Intermediate Project planning
Phone Etiquette:
MS Word: Advanced Attention to detail
Experienced
MS Excel: Intermediate Team Building
Unix
PowerPoint: Intermediate Business correspondence
SharePoint experience
Recordkeeping: Advanced Filing and data archiving
Self-Starter
Report Development
Work Experience
Office Associate Coalesse (Steelcase)
Winston Salem, NC
Ashley Home Furniture Store
January 2015 Present
Customer Service
Processing loan applications and contracts with
various financial institutions
Opening and closing procedures
Order entry
Scheduling deliveries
EDI orders to manufacturing facility
Processing refunds
Managing confidential data
Record management
Operated multi-line phones
Managed information for accuracy
Managed data in company's internal system
High Point, NC
April 2008 July 2014
Specials Quote Rep Concierge Team
Negotiated and improved on-going special projects for Bank of America, Nike, Shell, Chevron, Fidelity, Sony,
Bank of America, Verizon, numerous colleges, universities, hospitals and hotel chains
Originated and implemented processing ideas for department that improved time management
Researched and achieved product feasibility and costs
Arranged meetings and conference calls with customers, engineers, and sales
Customer Service
Record management
Operated multi-line phones
Managed data and quotes in company's internal engineering system
Ongoing communications with vendors and engineers on products
Data entry operations
Established confidential close relationships with customers and sales representatives
Trained new employees
Quote entry operations
Managed information for accuracy
Crossed trained with order entry and receptionist department
Accomplishments with Coalesse
Created special pricing quotes and won NBC Studio Project, net $1,275,000
Created special pricing quote and won for custom table for Shell, Inc. Project, net $76,000
Created special pricing quote and won large AIG project in Puerto Rico, net $475,000
Saved company over $40,000 RA for incorrect product produced, able to persuade customer to purchase the tables
as is. Met deadline and customer satisfaction
February 2006 March 2008
Customer Service
Huffman Oil
Archdale, NC
Customer Service Handled monetary and credit card payment
processing
Data Entry
Designed ideas for new products
Retail processing and policies
June 2003 February 2006
Administrative Assistant
Forsyth Technical Community College
Winston Salem, NC
Greeted and assisted walk in customers and Ordered supplies for office and seminars
visitors Record management
Created statistical spreadsheets for Director Processed paperwork for classes, lectures and
Processed confidential information meetings
Data entry operations Cut cost by creating advertising literature for
events
Answered incoming calls
Processed monetary transactions for lectures
Assisted with coordinating events with Winston
Managed information for accuracy
Salem Chamber of Commerce
October 2002 June 2003
Records Clerk
Forsyth Technical Community College
Winston Salem, NC
Customer Service Processed transcript requests
Processed confidential information Processed incoming and outgoing
correspondence
Data entry operations
Entered data in system for instructors
Managed information for accuracy
Answered incoming calls
Education
Certification in MS Excel Lexington, NC
Forsyth Technical Community College December, 2005
Associate Degree in General Occupational Lexington, NC
Technology December, 2002
Davidson County Community College
Certification in Office Systems Processing Lexington, NC
Davidson County Community College December, 2001
|
