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Click here or scroll down to respond to this candidate MICHAEL A. ZERNICKStreet Address Oakmont St. PHONE NUMBER AVAILABLEOregon, WI Street Address
EMAIL AVAILABLE CAREER SUMMARY . Developed, managed, and implemented Quality and EHS Systems from the High Seas to the South Pole and with manufacturing and distribution sites all over the world. . Process Improvement Leader. . Successful Implementation of DuPont and SafeStart Systems, behavior based Safety Programs. . Expertise in TS 16949, ISO 9001 and ISO 14001 requirements and registrations. . Customer-focused Supply Chain Manager and Problem Solver. . A hands-on Manager with a record of increasing sales and exceeding established goals both internally and externally with Customers and with Suppliers. . My most important managerial duty is to be the mentor for my people as well as others within and without the organization. I make others more successful. . I have both developed and re-engineered processes to make them more efficient and error free. . I consider myself to be the consummate Trainer. I have trained and implemented all elements of the ISO standards, as well as SPC techniques and HazMat safety. . Management and mitigation of risks. PROFESSIONAL EXPERIENCEHamlin Electronics/Littelfuse, Lake Mills, WI. 2013-present$800 Million High-Speed Reedswitch AssemblyQuality and Continuous Improvement Manager . Developed, Implemented and managed Quality programs. CAPA/ Corrective Action . Response time reduced to: 4D: 5 days/8D: 15 days Nonconforming Material . Turnaround Time < 48 hours Scrap Reduction Program Streamlined and clarified Reedswitch Visual Inspection Standards. . Pushed successful Process Improvement efforts despite transfer of business from Wisconsin to Asia. . Managed ISO-14001 (EH&S) Activities . Managed TS-16949 (Quality Management System) Activities . Performed Internal TS/ISO audits . Re-engineered Failure Analysis Process and Process for handling Returned Material. . LEAN Principles/Process Mapping . Supervised and mentored three Quality Engineers and two Test Engineers. . Acted as a focal point for communication both internally among other divisions and externally with Customers. . Restructured the Quality Department to best serve internal and external Customers. . Developed and Implemented Product/Equipment Validation Plans for the Operations transfer to Asia.Consortium for Ocean Leadership, Washington DC. 2011-2013Ocean Observatory Initiative (OOI)OOI Project: $400 Million Project to construct four oceanic observatories.OOI Quality and Safety Manager . Developed, implemented, and managed Quality and Safety Programs at multiple sites. . Developed, implemented, audited and managed an Internal and External Quality Auditing Program. . Managed Quality and Safety professionals at multiple sites. . Developed a Non-Conformance reporting System, covering multiple sites. . Completed permit applications and managed the Environmental Compliance Permitting Process. . Provided Quality and Safety Training for the OOI Project. . Implemented Lean Concepts in process design and re-design. University of Wisconsin, Madison, WI. 2004 to 2011IceCube Project: $270 Million Project to construct a neutrino-detectingtelescope at the South Pole.IceCube Quality and Safety Officer . Developed a Failure Review Board and Non-Conforming Material Process where all issues were closed, reducing the failure rate to approximately %. We anticipated a 10% failure rate. . Jump-started an organized problem-solving effort. . Introduced a Peer Safety Auditing Program at the South Pole. . Created the Incident Reporting Process at the South Pole. . Directed the Development of Emergency Evacuation procedures. . Hired and trained a new Quality/Safety Engineer as a back-up at the South Pole. . Oversaw the Safety Hazards Analysis Process for all systems at the South Pole each year. . Managed the process for the revision of the Job Specific procedures. . Organized all safety training each year.NEWARK INONE (formerly Newark Electronics), Chicago, IL 1998 to 2003$ 500 Million Distributor of Electronic Components/ 1500 employeesQuality Assurance DirectorManaged 50 sites/ 20 subordinates. Management Representative for theQuality/ Business Management System. Developed process re-maps as required.Trainer in all facets of the ISO standards. Performed all corporate andplant DOT training. . Led cultural change in Warehouse by collectively designing and implementing a Quality Accountability Program. . Designed and implemented ISO-9001: 2000 conversion At Newark InOne in four months. . Directed and implemented the ISO-14001 EMS standard in seven months. . Enhanced Internal Quality Auditing and Corrective/ Preventative Action processes, cut CAR cycle time in half (including Supplier CARs). . Created and implemented consistent processes to address customer requests, instituted tracking system. . Developed Six Sigma process performance benchmarks. Instrumental in developing OTIF (Customer Service Level Metrics). OTIF performance increased 50% in two years. Enhanced and sustained several key Customer relationships including LHMC, Hamilton-Sundstrand, and Boeing. . Established On-Line (Intranet) availability of all Procedures/ Work Instructions. . Supplier Relations: o Worked with Suppliers and Purchasing to resolve Quality problems through both site visits and Supplier meetings at Newark. Hands-on involvement with the Supplier Corrective Action process and the Nonconforming Material processes. o Partnered with Suppliers and IT Group to provide integrated on-line MSDS availability. o Led a cross-functional team, inclusive of our Supplier Base, in Automation for Manufacturer's Certification storage, retention, and retrieval processes. Reduced retrieval time for MFR certifications by 90%. o Developed and implemented a Supplier Checklist to rate Supplier's overall performance in order to baseline Suppliers for Improvement. . Managed a HazMat stock transfer from one site to another. . Played a key role on Transitional Management Team in closing Chicago Warehouse. Managed Inventory Control/ Quality function that maintained 99% outgoing quality level through the final shipment as measured through SWARM.TOTAL CONTROL PRODUCTS, Melrose Park, IL 1997 to 1998$ 200 Million PC and Plant Process Controls Manufacturer, Major AutomotiveSupplier/ 100 employeesQuality Assurance ManagerManagement Representative for ISO-9002 Quality System Registration. . Supplier Relations: o Performed on-site Supplier Assessments. o Worked with Suppliers through site visits to solve problems. Frequent domestic travel. o Integrated Supplier Corrective Action data in TCP Corrective Action process for Process Improvement. . Developed a consistent Internal Quality Auditing Program. . Managed UL Audits. . Enhanced the Incoming, In-Process, and Final Inspection & Testing Programs. Initiated a process to track production line errors for process improvement and to reduce scrap and rework. . Developed Process Control Programs including: a Product Returns Policy, Lot Control Program, and a Bar-Coding Program.TRIPP LITE, Chicago, IL 1995 to 1997$225 Million Consumer Electronics Manufacturer/ 350 employeesQuality Assurance ManagerManagement Representative/Project Manager for successful ISO-9002Registration effort. Supervised and trained two Quality Engineers andeleven auditing technicians, both locally, in Mexico, and in Asia. . Designed and implemented ISO-9002 registration at Tripp Lite in seven months from concept. . Established Company-wide Corrective and Preventative Action system. Originated the Internal Audit function. . Supplier Relations: o Instituted a 1st-Piece Approval System, on-site with Suppliers in order to reduce product deficiencies by 50%. o Frequent International travel to train resident QA Technicians and to trouble-shoot production problems at Supplier's facility. o Introduced statistical analysis to quantify Supplier problems for resolution. Cut number of problems in half. o Performed Supplier Assessments both domestically and internationally. . Commenced product reliability testing using a Life Cycle program in order to develop product warranty information. . Proposed, developed, and initiated Statistical Analysis to include customer complaints, customer returns, and plant product failures, resulting in fewer customer complaints and increased internal process efficiencies.REMCOR PRODUCTS COMPANY, Glendale Heights, IL. 1992 to 1995$40 Million refrigerated beverage dispenser manufacturer in partnershipwith Coca Cola and PepsiCo.Quality Assurance ManagerEstablished and maintained quality programs in accordance with corporatedirectives and customer needs.Instituted policies and procedures for ISO-9001 Registration.P3 . Supplier Relations: o Ensured Quality and on-time delivery by introducing a Supplier Rating System with Purchasing in order to track Supplier performance towards improvement. o Established a system for Supplier Assessments to assist with process improvement. Performed these assessments and integrated these results back into the Corrective Action process for improvement. o Frequent visits to Supplier sites for trouble-shooting and problem resolution. . Developed Internal Audit program that encompassed on-line product audits, internal quality metrics and workmanship standards. . Trained plant production staff in problem solving fundamentals and SPC techniques. EDUC EDUCATION Bachelor of Science, University of Notre Dame, NotreDame, IN. PROFESSIONAL DEVELOPMENT AND AFFILIATIONS Certified TS 16949 Auditor. Judge for the American Society for Quality's"International Team Excellence Award." o Companies compete in major Process Improvement or Corrective Action efforts. Certified Quality Auditor (CQA), American Society forQuality. Currently a Member. Certified SafeStart Instructor.Behavioral Based Frontline Supervisory Safety Training Certificate fromDuPont.Six Sigma Green Belt trainingHamilton-SunstrandLockheed MartinQuality Control AcademyVarious seminars in ISO-9001: 2000; Internal Quality Auditing; Corrective &Preventive Action; Quality Planning.Rockwell AutomationISO-14001 SeminarInternal EMS Auditing (ISO-14001) "Quality Improvement through Defect Prevention"Certificate: Phil Crosby Course. (NAPM) National Association of Purchasing ManagersPresenter for own paper: "Purchasing Inspection on a Shoestring."View Engineering, Inc., Simi Valley, CAProgrammer's Certificate for CMM operation.SME (Society of Manufacturing Engineers)Certificates for Geometric Dimension and Tolerance and Inspection training.Moderate fluency in the spoken, written, and reading of the Germanlanguage. |
