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Click here or scroll down to respond to this candidate Candidate's Name
EMAIL AVAILABLE | PHONE NUMBER AVAILABLE
Burlingame, CA Street Address
Versatile and highly competent project & business management professional offering nearly Street Address years of
experience in working in the paper industry with demonstrated success in program and project management
resulting in efficiency improvements and cost savings. Expertise in statistical base forecasting, scheduling,
presentations, negotiations, collaborations and team leadership. Proven track record of working with diverse
groups across all levels, functional areas and technical disciplines. Possess supply chain management skills
along with the ability to analyze issues, devise continuous process improvements and incorporate initiatives
to increase efficiency, streamline operations and decrease overall expenses with minimal resources.
AREA OF EXPERTISE
Business & Procurement Processes Multitasking in fast-paced environments
Project & Supply Chain Management Highly Organized and Strong Analytical Abilities
Business Analysis & Process Improvement Articulate Oral and Written Communication
Business Development & Vendor Management Quick Problem Resolution & Decision Making
Cross Functional Team Management Client Relationship Management
Program Management & Client Servicing Continuous Process Improvement and Innovation
Budgeting & Forecasting Team Building, Training and Development
PROFESSIONAL EXPERIENCE
NESTLE DREYER ICE CREAM, Oakland, CA
A wellknown Fortune 500 company
Project Manager (Feb 2015 Present, Contractor)
Manage cost saving projects thru idea, concept, development, industrialization and launch stages.
Bring a dying half-million dollar cost saving project back to active project by identifying low volume SKUs
vs. high volume scrap pattern in past years.
Work with multi-function groups such as technical, procurement, supply chain, marketing and regulatory
teams.
Monitor and control project scope, cost and timeline constraints across all project phases.
Capture changes and implement change control process. Reflect changes in the plan, scope and
schedule.
Identify interrelated projects and manage collaboration with projects sharing the same business goal.
Provide leadership and project management skills in planning, risk assessment at all project phases.
Manage deliverables within required timeline and document projects in NPDI.
METRUE INC, Fremont, CA
Metrue Inc is a high tech start up company from a confidential public company in China.
Operation and Administration Manager (July 2014 Feb 2015)
Responsible for lab and office construction project and hiring of sales team and technical team.
Managed lab and office construction bidding process. Negotiated tenant improvement construction
contract
Worked with recruiter to hire sales team and technical team.
Set up Sales operation procedure and inventory system.
PAPER MAX CO. LTD. (ASIA PULP & PAPER), Anaheim, CA
Paper Max Co. Ltd. is a subsidiary of APP and an Indonesia based company in the Stationery, Books, Printed Items &
Publishing industry with customers across N. America, C. America & S. America, with an annual consumption of over
150,000 tones.
Business Operation Manager (August 2007 May 2014)
Responsible for building relationships with merchant business owners to develop long-term multiple-product
line programs. Conducted forecasting & competitive market research and creating business plans to guide
product development efforts in paper mills overseas. Identified & secured new business and troubleshot to
ensure customers needs were met within desired timeline. Worked cross-functionally with R&D
manufacturing, financial, marketing, supply chain and legal departments on various subjects. Compiled and
presented sales reports to senior management and adjusted sales training techniques according to
performance.
Expertly managed clients accounts, ensuring customer satisfaction by closely monitoring sales,
order transactions, supply chain issue and meeting frequently for market trend, product update, client
organization, business interest and strategy update
Worked directly with merchant owners to develop programs fit into long-term needs and strategies
Conduct collaborative forecasting and planning, and create business plan to guide product
development efforts that capitalize market demand
Developed customer service and logistics SOP from ground up to process orders and
international shipments over 2000 containers per month to US nationwide delivery locations
Monitored and tracked delivery date, conducted analysis on lead time and made improvements.
Hired, trained and managed team of 3 customer service reps and 4 logistics staff; generated and
updated business process flow diagram based on transaction type for reporting, presentation and
training
Qualified and brought third party warehouses and convertors on board.
Monitored and controlled cost-of-purchasing, shipment and inventory
Built and implemented procurement procedure for allotting inventory among 10 warehouses
nationwide.
Communicated and organized user requirement to facilitate implementation of SAP B1 ERP
system
Organized and coordinated communication among product team, environmental team, supply chain
and clients to streamline order fulfillment, as well as ensure compliance of environmental certification
GLOBAL PAPER SOLUTIONS INC (ASIA PULP & PAPER), Anaheim, CA
Global Paper Solutions Inc. is a subsidiary of APP and an Indonesia based company in the Stationery, Books, Printed Items
& Publishing industry with customers across N. America, C. America & S. America, with an annual consumption of over
150,000 tones.
Controller (Oct 2005 Aug 2007)
Acted as project manager for new website with key duties including designing pages, overseeing branding
and achieving effective user experience within deadline and budget. Demonstrated and trained internal staffs
and clients to use real time tracking & reporting to share accurate and timely high volume shipment
information. Collected, managed and incorporated internal & external feedback thru testing period. Monitored
and managed project progress to meet with deadlines.
Led SAP CRM system implementation to improve supply chain efficiency by standardized order
entry, tracking & data reporting, managing project through full life cycle development and training staff to
ensure order efficiency, accuracy and consistency
Designed CRM interface and managed seamless system integration from several overseas paper
mills allowing single point entry of information sharing over the whole supply chain across countries.
This system interface also extended internationally within the organization.
Developed logos, marketing collateral, product packaging and other branded materials for
various projects, collaborating with outside vendors to ensure consistent, high-quality design across
multiple product lines and print & digital materials
Performed detailed market, trends and competitive research, and gathered performance reports
and presented findings to top management
PREVIOUS EXPERIENCE
USBID, Incorporated, Melbourne, FL Nov 2003 Dec 2004
Account Executive
Innovative Routines International, Melbourne, FL Jan 2003 Oct 2003
Business Consultant & Programmer
Hansong, Inc., Nanjing, China Jul 1997 Dec 2000
Assistant Manager
PROFESSIONAL CERTIFICATION
PMP Certification (Pursuing)
ACADEMIC DETAILS
MS in (Computer Information Systems) 2000 2002
Florida Institute of Technology, Melbourne, FL
BS in (Business Administration) 1993 1997
Nanjing University of Finance and Economics, Nanjing, China
TECHNICAL SKILLS
C/C++, Java, PL/SQL, Oracle, Perl, HTML, SAP, SAP B1, Microsoft Office (Word, Excel, PowerPoint,
Access), Microsoft Project, Unix, Windows and Mac OS
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