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Street Address Dunleigh DriveEMAIL AVAILABLEBurlington, North Carolina Street Address
Mobile: PHONE NUMBER AVAILABLE_________________________________________________________________________________________________objective-administrative associate position to coordinate data & resourcemanagementProfile Health Information Management (HIM) program graduate with professional administrative experience providing support to senior level administrators. Excellent communicator with professional writing skills; Detail oriented with ability to capture the big picture; Possessor of outstanding telephone, customer service and general office skills.Medical Software: EPIC, AMCAT, Aries, and Lytec; Computer Software: MSWord/Excel, Blackboard and Medline.Education AAS, Health Information Management (HIM), Portland Community College, Portland, OR (2013) BS, Business Administration, with a minor in Management, Wingate University, Wingate, NCHEALTH INFORMATION MANAGEMENT Experience Cone Health--Alamance Regional, Burlington, NC - Medical Staff Services Volunteer (July 2014 -- Present) . Process files/records to assist in the credentialing of clinical staff appointments and reappointments. Practicum: Legacy Good Samaritan Medical Center, HIM Department,Portland, OR (May 2013) . Exposed to departmental procedures, HIPAA, ROI, ICD-9, ICD-10, Chart Analysis and Deficiencies. Reviewed and re-filed paper files; Conducted research on Legacy Intranet Medical Temporary, Front office, Scheduler, Medical Records, (TempAgencies), Portland, OR (2005--2006) . Managed medical record requests, filed records/charts, processed registrations, scheduled appointments, handled prescription refill requests, including filling customer copies and the transfer of records to other facilities. Provided front office customer service, telephone and receptionist coverage. . Managed and processed incoming and outgoing mail. . Updated donor list and customer database using Excel software, scheduled donors (Red Cross) Carolinas Medical Center--Union, Monroe, NC - Medical Records Clerk (April 1994 -- January 1998) . Managed ED, inpatient and outpatient records: Indexed patient visits and maintained hybrid files. . Delivered and retrieved patient charts and processed ROI requests according to HIPAA regulations.ADMINISTRATIVE EXPERIENCE Duke University School of Medicine, Durham, NC Staff Specialist-Office of Curriculum Development and Assessment(July 2003 - May 2004) Provided administrative support to three deans and two major committees . Managed multiple calendars, scheduled /arranged meetings /appointments, created/maintained membership lists. Solicited agenda items, assisted with coordination of annual retreat preparation within budgetary restraints, facilitated flow/ distribution of information, recorded/wrote meeting minutes. . Provided front-line customer service, managed reception desk, handled incoming telephone calls, maintained, updated and archived files/reports and other pertinent materials. Processed/distributed mail/FedEx/UPS. Administrative secretary--office of medical education research and development (February 2001--July 2003) Maintained Reference Manager (medical journal reference database), conducted literature searches of professional articles and journals for the Dean, Used Blackboard to post student evaluations/prepare survey analyses. . Ordered office supplies, coordinated the maintenance/repair of office equipment, scheduled facility upkeep. Michaux & Michaux, P.A., Durham, NC - Secretary/Receptionist (April1998 - February 2001) Provided administrative support to law firm attorneys Served as intake officer and assessed inquires, managed multi-line telephone system, conducted follow-up calls. Scheduled appointments, typed letters, prepared legal documents, updated legal library, maintained firm files. |
