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Street Address W. 111th Place Cell:PHONE NUMBER AVAILABLEInglewood, California Street Address
EMAIL AVAILABLE Professional Summary To work for an organization in which I will be able to use my experience and skills gained through working with customers. I would also like an opportunity to be part of a team and an organization in which excellent customer service is valued, and contribute to the organization target goals and objectives. Core Qualifications . Team leadership . Microsoft Excel . Microsoft Outlook . Computer proficient . Operate heavy phone lines, various clerical duties . Quick learner . Bilingual English/Spanish Work Experience: Virgin Atlantic Cargo Los Angeles, Ca. * Supervisor May 2012-Present Assist the Operation Manager in the overall operation runs smoothly and efficiently. Cargo ULD builds, paperwork and figure work for export flight via handler's agents. Deal with AMS problems, obtain US Customs Clearances, U.S. Department of Fish and Wildlife U.S. Department of Agriculture and Port Authority regulation and Procedures. Organize, plan and delegate all work to be performed byhandler. Advise passenger service of each day's loads and explainforeseeable problems. Worldwide Flight Services, LosAngeles, Ca. * Lead Agent May 2007-May 2012 Perform the task of managing paperwork, coordinating betweenpersonal. Keeping track of activities as required for safe and quicktransportation goods Seeking approval, permissions and clearance from governing authorities in the AMS (Automated Manifest System) in resolving customer issues quickly. Manifest outbound and inbound flight documentation breakdown for handled airlines Raymond Express International LosAngeles, Ca. * Import / Export Agent July 1998- April 2010 Responsible for maintaining all the paperwork concerning the import and export trade. Record import detail for organization's and client's reference. Track the consignment during its transit and update the receiver about the progress if the shipment regularly. Obtain rates, create bill of ladens, proforma invoices, Perform other task and duties as instructed by seniors.Education: El Camino College Fall-Spring 2006Torrance, Ca. Woodrow Wilson High School 1993-1997 Long Beach,Ca. Certificate in Data Entry Certificate in Dangerous GoodReferences: Available upon Request |