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Click here or scroll down to respond to this candidate Candidate's Name
Street Address Burlington Drive
Odenton, MD Street Address
PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
EXPERIENCE SUMMARY
Corporate Program Manager and Administrator with experience in managing administrative
staff, enhancing operational efficiency, maximizing customer relationships and team
productivity, improving overall organizational effectiveness, and financial/contract/resource
management.
Event Planner completed certification course through Penn Foster College, July 2014.
OVERVIEW OF SKILLS AND ABILITIES
Excellent analytical and writing skills. Outstanding supervisory, communication and
interpersonal skills. Strong ability to manage conflicting and changing priorities. Established
organizational skillsNotary Public
Active volunteer for the American Foundation for Suicide Prevention
EMPLOYMENT
American Federation of State, County and Municipal Employees, AFL-CIO
Organizing and Field Services
Washington, DC October 2014 Present
Administrative Assistant II (Excluded Clerical) Grade 8 (Office Manager)
Responsibilities are two-fold. Support the Director, OFS, and supervise office support
staff force of ten employees.
Administrative Assistant to the Director of the Organizing and Field Services (OFS) Department
with the American Foundation for State, County and Municipal Employees (AFSCME), in
Washington, DC. OFS is the largest department in AFSCME and has four regional offices. Run
the office in DC, and also oversee the four regional administrative assistants. Have the most
responsibility and the largest staff than any of the other departments. And, support the Director
with the most responsibility in the Union.
Day-to-Day Operations
Assists the Director and the management staff in handling the department's confidential
affairs.
Receives, reviews, proofreads, and determines the most effective and efficient methods
for accomplishing all incoming work.
Oversees the distribution of the department mail; redirects and refers mail to appropriate
departments or persons as necessary.
Oversees the maintenance of a departmental correspondence and request log identifying
type of correspondence, subject, date, and principals.
Ensures adequate clerical support, supervising the daily activities of subordinate staff,
tracking and approving subordinates leave request and assigning work as required.
Completes work evaluations and may establish work improvement plans or issue
discipline.
Coordinates the collection and preparation of reports and monitors budget expenditures.
Initiates and signs Expense Authorization Forms for various departmental needs.
Consults with General Services or other sources, to determine costs; writes
justifications for expenditures.
Maintains a daily activity tickler file for the Director. Reviews file daily to keep Director
abreast of project deadlines or meetings. Manages Directors travel arrangements.
Coordinates professional leave schedule with the Director.
Maintains department calendar with other information regarding travel and activities of
the Director and relevant staff. Schedule is maintained and published weekly for
notification to the Executive Office.
Assists in the scheduling of travel and associated arrangements for the Director, and other
staff as required.
Acts as initial contact/reference person for the department. Reviews, composes,
proofreads and answers general correspondence for the Director and makes necessary
decisions required to ensure timely accomplishment of the departments' objectives
and projects as required.
Consults regularly with the professional staff to keep abreast of departmental activities
which impact on the International's interests. Provides this information to the
Director.
Coordinates departments activities at related conferences and at the International
Convention.
Blackwatch International Corp January 2012 June 2014
Rockville, MD
Corporate Administrator/Contract Manager
Responsibilities include day-to-day office operations and company management, contract
and program management, and human resources.
Day-to-Day Operations and Company Management
Implemented credit card agreement for employee card holders
Initiated and manage rental car agreement and contract
Hold company signature and decision making authority; General company POC
Notary Public
General office duties of maintaining general and project files; travel arrangements
Point of contact and maintain over 50 databases and web sites for company
Switched company information for 6 DUNS from CCR/ORCA to SAM.
Contract and Program Management
Hold 2 security tokens, allowing access to secure government cites for contract
submission and management:
o NSA-ARC for access to bid on contracts
o GSA for access to eMod system for contract management
Coordinator for A-Check to perform background investigations on potential subcontract
employees for DOJ.
Monitor and reconcile credit card accounts and activities
Monitor several contract opportunity sites (FBO, FedBid, FedConnect, eBuy, SBIR,
SBIR2, SeaportE, FPDS)
Contract manager Proposal preparation and submission; Managing budget/schedule;
Quarterly reports; and Invoicing (WAWF)
Program Manager: Manage Siemens projects, technicians, and field office in Illinois
o Monitor/make travel arrangements for technicians (flight, hotel, rental car)
o Developed and implemented policy for travel, credit cards, project management,
expense management, project spreadsheet
o Travel to IL when necessary
o Project invoicing
o Track all expenses for projects against quote and PO (materials, per diem, hotel,
car, flight, shipping, misc travel)
Human Resources
Recruit for potential subcontract employees through Monster.com
Assemble new employee packets, with correct state tax forms
Review tax and benefit forms
Compose offer letters and letters of personnel actions
Review I9s and ensure proper identification is attached
File for state withholding tax ID numbers with various employee states
To help expand the companys contract options, I took the initiative to take an event planning
course.
Department of Justice, Office of the Inspector General, Management & Planning Division
Washington, DC August 2007 December 2011
Administrative Office Manager
Responsibilities include day to day operations (40 plus employees), staffing,
communication, internal controls, and customer service.
Day-to-Day Operations
Assist and represent the Deputy Assistant Inspector General and the Assistant Inspector
General in a professional and competent manner in all administrative aspects of their
jobs.
Ensure final work products comply with OIG administrative policies and procedures.
Regularly review, and revise as appropriate, the M&P new employee orientation manual.
Conduct M&P new employee orientation during each new employees first week.
Participate in the planning, preparation, and execution of New Employee Orientation
sessions.
Build relationships with M&P staff and managers and counterparts in other OIG divisions
based on a shared commitment to improve the efficacy and impact of M&P operations.
Staffing
Demonstrates flexibility and adaptability in dealing with, and responding productively to,
unanticipated resource shortages.
Always look for innovative ways to recruit high quality candidates for current and
anticipated student vacancies and to minimize attrition.
Establishes and carries out onboarding activities to ensure successful transition of
newly hired employees into M&P.
Communication
Demonstrate effective listening, oral, and written communication skills.
Listens effectively and clarifies information as needed; facilitates an open exchange of
ideas and fosters an atmosphere of open and cordial communication.
Displays dependability and reliability.
Internal Controls
Establishes and maintains effective internal control over responsible activities; raises
relevant internal control issues to the attention of senior M&P staff for consideration
and/or resolution.
Proposes the development of procedures, appropriate internal controls, and policy
changes as appropriate in support of effective program administration, resulting in
measurable progress toward addressing any identified weaknesses or deficiency.
Customer Service
Customer inquiries are responded to within one business day.
Ensures that responses to customers are timely, address the customers needs, are
courteous and professional, and are technically correct.
Administrative Office of the US Courts March 2004 August 2007
Washington, DC
Court Administration Policy Staff, Office of Court Administration
Court Administration and Case Management (CACM) Committee of the Judicial Conference
Administrative Assistant, 318
Performed day to day duties of answering phones, filing, organizing, answering and
deferring questions, Time & Attendance, setting up meetings and conference calls,
keeping calendars, and proofreading correspondence, reports, and agenda items.
Drafted two bills for Congress to add courthouses, correspondence to judges, and
researched and wrote CACM Committee meeting agenda items (records management).
Answered questions from office staff regarding general office policies and procedures.
Drafted portions of Committee reports, bills for Congress, Committee meeting agenda
items, and correspondence to various judges regarding Committee meeting activities.
Created and responded to emails and correspondence from various judges, clerks of
court, attorneys, civilians, and office staff.
Administrative Office of the US Courts, Washington, DC January 2001 - March 2004
Accounting and Financial Systems Division, Office of Finance and Budget
Administrative Assistant, 318
Administrative Assistant for two Deputy Chiefs.
Performed day to day duties of answering phones, filing, organizing, answering and
deferring questions, Time & Attendance, setting up meetings, keeping calendars, and
proofreading correspondence.
Supported five additional branch chiefs and their respective branches.
Dombroff & Gilmore, Washington, DC November 1999 - January 2001
Legal Secretary
Secretary for two partners and one associate in an Aviation Litigation law firm.
Performed day to day duties of answering phones, filing and organizing office.
DOD, Depart of the Navy, Bureau of Medicine and Surgery
November 1998 - November 1999
Secretary, GS-318-6/4
Medico-Legal Office of the Surgeon General of the Navy
Responsible for typing the reports to the National Practitioners Data Bank, the Defense
Practitioners Data Bank, and the Federation of State Medical Board.
Washington Redskins Service Level Security Supervisor August 1997 February 2002
Responsible for securing the player locker rooms of FedEx Field at all times.
Supervised 30 employees.
When there was a breach of security, management came directly to me to take the
appropriate steps to correct the situation.
Recruited, reviewed applications, conducted interviews, processed new employees'
paperwork, and trained employees for the season.
Coordinated all post assignments and scheduling before each game, recording each
employee's time during the game.
Worked directly with stadium management, federal and local law enforcement personnel,
NFL players, coaches, and owners, and the NFL officials.
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