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Summary
Human Resources Professional with diverse global experience and background. Certified Senior Professional
in HR with 9+ years of proven track record and experience in the IT and software services domain. Hands-on
expertise across HR functions. Strives for excellence and have an attitude and skills that facilitates and enables
seamless integration of human resources to organizational business objectives. Key competencies include:
Organization Development and Certified Assessor-Business
Talent Management
Interventions Excellence
HR Best Practices Consulting
Employee Engagement Academic Interface Experience
HR Analytics
Attrition Management SOX Champion
Internship Management
Experience
Tata Consultancy Services, Edison, NJ Oct 2013 - Oct 2014
Senior Manager Human Resources (Currently on sabbatical leave)
Tata Consultancy Services (TCS) is a leading global IT services, consulting and business solutions
organization with over US $15.5 billion revenues employing more than 324,000 consultants in 46 countries.
As the HR Business Partner for 1000+ employees across the Mid-Atlantic region, I administered the complete
spectrum of HR functions which included on-boarding, performance and career management, compensation
and benefits, policy and process administration, grievance management and employee engagement. As HR
owner for the group, published and presented periodic reports and analytics of various people metrics to the
management, ensured compliance and excellence in the deployment of processes and initiatives.
Achieved 100+ basis point improvement in the employee engagement index during my tenure
Conducted 15 open houses and employee town halls across locations in the Mid-Atlantic region
Coaching, Mentoring and Connects with over 2500 employees specifically on career management,
individual development and grievances redressal
High Performer Management including Career management, training and development facilitation and
enabling selection of mentors, mentorship workshops/sessions for identified High Performers in the region
Established & maintained Business and Executive leadership engagement with HR organization through -
one on one Leadership connect, employee town hall meetings, open houses and formal/informal team
building sessions, joint customer meetings
Retention of employees through One on One connects, Concern Redressals, Rewards and Recognition and
Career Management
Conducted new hire orientation sessions covering aspects of policy, process, mandatory compliances,
systems and deadlines
Internship management Selection, On-boarding and engagement of interns across technical and
management streams
HR Business Consulting Client meetings and presentations on aspects of people integration - Insourcing
and Mergers, Corporate Sustainability
Campus Recruitment Participated in campus fairs and On Campus /Off Campus fresh talent hiring.
Lead application process and presentation for external awards and surveys including NJ Best Places to
Work, American Business Awards etc.,
HR Best Practices Sharing Presented to other organizations (including TCS Fortune 500 customers)
regarding the TCS HR Best Practices and Processes
Jun 2005 Sep 2013
Tata Consultancy Services Ltd (TCS), Bangalore
Summary of roles and accomplishments follows:
Candidate's Name , SPHR Page | 2
Business Group HR Lead Strategic Initiatives (Jan 2011- Oct 2013)
Lead Specialist HR role for the Global Insurance and Healthcare practice spanning over 3500 employees.
Significant reduction in attrition for the group- between 2010 and 2013, around 40% reduction in attrition
achieved
Talent Management for over 3500 employees located globally ( India, APAC, UK, Europe, Australia and
North America)
Organization Development and Intervention- Strategic Initiatives in line with the strategic goals and
objectives of the group.
(April 2009 April 2010)
HR Talent Manager
Performance Management for over 3000 employees
Profiling and Managing Employee Talent
Succession Planning and Leadership Development
Organization Development and Interventions
(March 2008 April 2009)
HR Business Partner and Program Management Office
Talent Management, Talent Engagement, Induction, Rewards and Recognitions, Employee Care and
Welfare, Process Excellence in the various HR and organizational processes/interventions in the unit.
OD and Planning
HR Compliance to Quality and Information Security through regular audits and Non Compliance
Closures
Talent Acquisition (Recruitment) Lead (June 2005 - May 2007)
End to end recruitment process from Requirement Gathering to New Employee Orientation
Vendor Management and Analysis.
Background Verification Facilitation.
Facilitating and contributing towards Campus Recruitments
Education
Xavier Institute of Management & Entrepreneurship, Bangalore 2003 - 2005
Post Graduate Diploma in Business Management - Human Resources
Bangalore University 1999 - 2002
Bachelor of Science - Computer Science, Electronics and Mathematics
Certifications and Recognitions
Senior Professional in Human Resources (SPHR) - HRCI
Certified Professional Behavioural Analyst (CPBA) - Turning Point Institute, Atlanta, USA
Thomas profiling & assessment certification
Certified Assessor - Tata Quality Management Systems (TQMS) on Tata Business Excellence Model
(TBEM) Assessments (on the lines of Malcolm Baldridge Quality Award.)
Business English CommunicationHigher and VantageLevel A - certified by the Cambridge University
Certified Recruitment Analyst 2 day workshop conducted by Middle Earth Consultants
Faculty Development Programs Interviewing Skills Workshop , Business English Skills
Star of the month for outstanding contribution - TCS June 2009
Directors Award for the Best Student in Academic Excellence Category XIME, Bangalore
Part of the Confederation of Indian Industries (CII) core panel on Women In Industry
Co-Authored the white paper on Globalization: Boundary less HR Organization which was
Awarded 2nd prize by National HRD, India - Delhi chapter and published in the book as part of the Young
Managers Conference 2009
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