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                                      Candidate's Name
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           Street Address   Cell: PHONE NUMBER AVAILABLE  EMAIL AVAILABLE
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                                     PROFESSIONAL SUMMARY
 Dedicated and technically skilled business professional with a versatile administrative support skill set
  developed through experience as an office manager, secretary and administrative assistant.
 Excel in resolving employer challenges with innovative solutions, systems and process improvements
  proven to increase efficiency and customer satisfaction.
 Exemplary computer skills in MS Office Suite and other applications/systems.

                                                  SKILLS

  Office Management                                   Team Building & Supervision
  Staff Development & Training                        Report & Document Preparation
  Litigation Experience                               Meeting & Event Planning
  Court Filing Proficiency                            Proven Initiative & Follow-Through
  Conservator Accounts Preparation                    Excellent Multitasker
  Procurement Officer                                 Extensive Computer Skills
  Inventory Management                                Expense Reduction

                                            WORK HISTORY
Legal Secretary/Paralegal/Office Manager, 04/1995 to 06/2015
UAW Legal Services Plan  Sterling Heights, Michigan
    Progressively promoted during 20-year tenure
    Provided full administrative support to three different legal offices throughout tenure
    Maintain office bank accounts
    Supervise and schedule office support staff
    Verify and approve weekly time sheets
    Train office staff on all software programs
    Carry personal caseload while supervising staff caseloads
    Process and resolve client complaints
    Produce and distribute weekly status reports
    Appointment scheduling
    Mail distribution
    Manage office mergings as gradual downsizing occurred

                              SOFTWARE / PROGRAM EXPERIENCE

    Microsoft Office Suite

    QuickBooks

    Kronos Timekeeper

    HotDocs

    Check-It

    1099 E-Filing

    E-Filing with Odyssey, Tyler and True Filing / Eastern District of Michigan

    Pro-Pacer Bankruptcy Software


                                        EXTENDED TRAINING
UAW Legal Services  1995 to 2015
Various Management Training Courses