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Click here or scroll down to respond to this candidate Genet Haile
Home PHONE NUMBER AVAILABLE Cellular tel. PHONE NUMBER AVAILABLE EMAIL AVAILABLE
Summary of qualification
Experienced in office function, record analysis and receptionist duties
Utilized Microsoft Office and business software as needed
Excellent interpersonal and customer service relation
Computed high volume retail and office financial transaction
Coordinated contract services, and saved the company about 25%
Planned and executed professional conferences for over100 people
Experienced in deadline driven projects and multi-tasking
Experience
Customer Service Professional /Coordinator 1/2015 - 4/2015
H&R Block, 11160 Veirs Mill Road, Suite 158, Silver Spring, MD 20902
Coordinated clients with over 20 tax professionals
Provided information, successfully resolved problems, completed financial transaction,
participated in promotional activities, and exceeded dead line
Utilized the companys software, and set appointments for clients
Counselor Assistant and Receptionist / Volunteer 3/2014-7/2014
DORS, 11002 Veirs Mill Road, Suite 408, Wheaton, MD 20902
Processed confidential documents for systematic transfer into electronic data
Communicated with clients, and coordinated services effectively
Administrative Assistant / Volunteer 11/2013-2/2014
RTMC, 18225-A Flower Hill Way, Gaithersburg, MD 20879
Scheduled appointments, and completed general administrative tasks
Researched, analyzed, documented, and reported data
Utilized Microsoft Office as needed
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Genet Haile
Home PHONE NUMBER AVAILABLE Cellular tel. PHONE NUMBER AVAILABLE EMAIL AVAILABLE
Client Services Coordinator 3/2004-9/2005
Advantage HR, 451 Hungerford Dr. Suite 275, Rockville, MD 20850
Montgomery County Government, Rockville, MD 20850
Coordinated services among contractors and clients
Communicated effectively, and attained positive results
Planned and successfully completed well received conferences
Clerk I 4/2002-2/2004
Maryland Judiciary, 580 Taylor Avenue, Annapolis, MD 21401
Provided service to clients as a liaison, and solved public related issues
Processed detail oriented confidential requests from clients, and met dead lines
Facilitated multiple tasks including telephone inquiry, high volume customer service,
written correspondence, and researched in JIS
Prepared bank deposits and daily balance sheets for auditing purposes
Education
Associate of Science
Skill
Customer service, receptionist and conference planning
Microsoft Office and general office automation
Attentive written data research, analysis and report
Fluent in second language
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