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| Related Resumes Closing Shift Lead, Crossed Trained as server, bartender, line c Atlantic City, NJ ServiceNow Developer/ Technical Lead Flemington, NJ Customer Service Team Lead Marlton, NJ Team Lead Customer Service Wilmington, DE Customer Service Team Lead Philadelphia, PA Customer Service Technical Lead Schnecksville, PA Lead Case Manager/ Client Service Manager Philadelphia, PA |
| Click here or scroll down to respond to this candidateSUMMARY "Thrives on responsibility" and enjoys team-work. Detail-oriented, diligent and outgoing professional with excellent communication skills and extensive exposure to multi-tasking in fast-paced environments. Resourceful and energetic, with 6 years of experience assisting in the set-up and execution of many large-scale Banquet Events, including The EMMYs and major HOLLYWOOD PREMIERES, providing the highest level of hosting services to celebrity clientele.EDUCATION & CERTIFICATIONS Bachelor of Arts in Communications, Temple University, Philadelphia, PA, 2005CERTIFICATIONS TIPS Training & Certification, Los Angeles, CA, 2015: Active Real Estate School & Licensure, Pennsylvania, 2006: InactivePROFESSIONAL EXPERIENCE Head of VIP Service, Banquets & Catering Team 02/2013 - 12/2015 Hollywood Roosevelt Hotel, Los Angeles CA . Managed staff of "VIP Servers," acted as "Head of VIP Service" most recently for AFI (American Film Institute) Festival Premiere Party (11/16). . Personally provided VIP Service to A-list Celebrities, Brad Pitt & Angelina Jolie, as well as many other high-profile celebrities. . Integral part of an elite catering team that serviced upscale events, including The Oscars, Big-Budget Movie/TV Premieres, Weddings, Bah Mitzvah's, Birthday Parties, Conventions, etc. Tasks included food and beverage set-up, serving, breakdown, and providing all-around hospitality services to our guests and clients. . Independently managed the operation of some events. . Provided feedback following events, working to correct any insufficient practices and discussing future strategies. Server 01/2010 - 02/2013 Patina Restaurant Group (and other various Catering Groups), Los Angeles CA . Provided catering services for several prestigious events, including the Emmy's, LACMA's Art & Film Gala, and countless weddings, banquets, fundraisers, private home parties, etc. Tasks included food and beverage set-up, serving, breakdown, and providing all-around hospitality services to our guests and clients. After School Director/ Program Coordinator 10/2008 - 01/2010 Gifford Recreation Center, Philadelphia PA . Supervised children in the Gifford Recreation After-School Program. . Assisted children in their school work, engaged them in arts & crafts projects and sports activities. . Implemented rules for safety and proper etiquette at the After School Program. . Monitored and reported on the progress of the children. . Planned and executed the painting of 3 murals on the walls of the recreation center. . Preserved the elegant appearance of the recreation center through daily maintenance procedures. . Initiated and conducted a drama workshop in the fall of 2009. Weight Loss Program Director/Consultant 4/2007 - 10/2008 Jenny Craig, Philadelphia PA . Oriented new clients to the available programs. . Provided personalized consultation and counseling for clients following the program, answered questions/overcame objections, motivated clients to achieve personal weight loss goals through weekly planning and scheduled meetings. . Contacted previous clients, reviewed past goals and current progress, generated "return" clients. . Answered phones, turning "leads" into clients. . Met sales revenue goals established by the company. Casting Assistant 09-11/2005, 01- 03/2009 Heery Casting, Philadelphia, PA . Assisted in casting actors for the movies; Invincible & Law Abiding Citizen. . Sorted through 100's of daily email submissions for above projects, collecting data on actors, contacting them and casting them as "background" in scenes. . Compiled a pool of actors for consideration by Diane Heery, Casting Director, for various commercials and principal work. . Set-up audition schedule of chosen actors, contacted the actors, and helped run the audition session. Real Estate Agent 12/2005 - 04/2007 Weichert, Realtors Liberty, Philadelphia, PA . Primary listing agent for 29 newly constructed town-homes of the Saint Anne's Square complex in Fishtown, Philadelphia, PA. . Listed, showed and sold residential properties throughout Philadelphia and surrounding suburbs.COMPUTER SKILLS Micro POS, Microsoft Office Suite, Trend MLS Experienced in Web Media Feeds and Social ContentREFERENCES Robert Krumpholz Manager, Banquets Department Hollywood Roosevelt Hotel PHONE NUMBER AVAILABLE Jason Fulk, Manager, Banquets Department Hollywood Roosevelt Hotel PHONE NUMBER AVAILABLE Alberto Reyes Manager, Banquets Department Hollywood Roosevelt Hotel PHONE NUMBER AVAILABLE ----------------------- PHONE NUMBER AVAILABLE EMAIL AVAILABLE Candidate's Name
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