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Street Address 24 avenue, app. 301, Lachine (Qubec) H8S 3W7 Cell: PHONE NUMBER AVAILABLE EMAIL AVAILABLENow looking forward to a making a significant contribution in a carrieropportunity with an ambitious and exciting company that offers a genuineopportunity for progression.SUMMARY . Dynamic and ambitious individual possessing strong managerial aptitudes with a persistent attitude in achieving goals . Ability to identify customer's needs, ability in customer service and generate interest in buying it . 15 years' experience in the food industry manufacturing sector: Technical representative, Research and Development Applications and Quality Control in Flavours and Ingredients . Bachelor degree in food engineering and Food science & Technology. . Business management.AECFIELDS OF COMPETENCIES . Managerial and administration skills . Developing flavours, creating reaction flavours, additives and applications . Physical, chemical, and sensorial analysis of food flavours . Quality control of raw materials and final products in the flavour industry . Knowledge of laboratory techniques, aptitude for organoleptic evaluations . Languages: English, French, Spanish written and spoken . Computer skills: MS Office 2007 (Word, Excel, Power Point, Access), Illustrator CS5, photoshop, HTLM, WordPress.PROFESIONAL EXPERIENCEMULTIMED.INC 2014-Dec2015Account manager . Cold calling potential clients via telephone or personal visit in order to provide product information , making appointments to meet new and existing clients . Expand market penetration by building effective customer relations . Evaluating competitor activity and developing appropriate responses. . Identifying the customer's needs. . Responsible for developing own portfolio of customers.DOLLARAMA: DECARIE - DORVAL October 2011-Dec 2013Manager . Responsible for over 20 Team Members . Attain the Budget . Productivity . Ensure that standards and procedures of the company to be explained understood and followed by all team members. . Manage work schedules based on budget hours and business needs . Manage and resolve complaints questions and / or customer, requirements . Ensure that the stocktaking to be done quickly and accurately to ensure proper replenishment of merchandise . Ensure that employees work safely and follow the standards required by health and safetyAchievementsRecognition of my skills in management and leadershipALIMENTS E.D FOODS INC. MONTREAL 2008-2009Laboratory Technician, Quality Control . Organoleptic evaluation . Physical, chemical, and microbiological testing applicable to finished products and raw materials . Sampling of raw materials . Data entry according to established procedures . Plant inspections . Training of personnel in GMP's and HACCPAchievementsRecognition of my skills for sensory analysisMONTANA S.A- PERU www.montana.com.pe1992-2007Manufacturing company: Flavors, natural colors, and ingredients for thefood industry.Exclusive Peruvian representative for Nutrasweet-Kelco; Vivolac; Solutia;National Starch; Smoke Specialities; Protein Technologies Inc.; Leiner;Gelymar; Obipektin; Grunau; etc.The company has more than 400 employees with annual sales surpassing 100million US$ and it develops its activities for the food, pharmaceutical andagricultural sectors.Technical representative-R&D-Applications Supervisor 1995-2007 . Products Technical presentation . Company representation in food market place in Monterrey-Mexico 2007 . Technical support for customers . Creating original formulas for savoury flavours and combinations of ingredients . Provide information for the design of new products tailored to customer needs . Communicate with clients after sale to resolve problems . Resolve technical problems and recommend products . Train client personnel on the use of the product supplied . Solve problems related to customer complaints . Reaction flavours development of high concentration and high stability products . R&D in flavour creation, combinations of ingredients, development of duplicate flavours and ingredients . Creation of recipes for the meat industry: Injection: poultry and ham, sausages, hamburgers . Applications of flavours in snacks . Problem solving in production areas . Application of additives and ingredients in finished productsAchievementsCollaborated in the success of 60% of Peruvian national market in the firstsix years of implementation of our divisionObtained the best performance evaluation of efficiency and effectiveness inthe years 2004 & 2005 and the second best in 2006Creation of the bank formulas seasoning and systems product lineGeneral Manager recognition award for team workAssistant application Laboratory1994 . Creation of ingredients systems (emulsifiers, stabilizers, colourings and flavors) for the dairy, bakery, confectionery, juice and instant dessert industries . Evaluation of ingredients for foods: preservatives, starches, proteins, gums, salts, and emulsifiers . Technical assistance: recipes, formulations, recommendations of ingredients and parameters for the fabrication of food and beverages industriesAssistant R&D sweet flavors1993 . R&D sweet flavors, . Reproduce the formulations for samples . Sensorial evaluationsProfessional internship (apprenticeship) in quality control laboratory 1992 . Quality control of raw materials and finished products . Physical and chemical analysis: humidity, specific weights, gravity, viscosity . Sensory evaluations: colours, flavours, ingredients, additives for the food industryEDUCATION . Business Management 2010-2011 LaSalle College International. Montreal, Canada . Specialist in Management of Quality Total and Productivity 1999 Agricultural University 'La Molina' (Peru)www.lamolina.edu.pe/portada/portal_ingles.htm Iso 9000, Iso 14000, HACCP, Management in quality total, personal leadership, audit control and supervision, corporate-wide quality monitoring . Food engineering bachelor degree 1987-1992 Agricultural University 'La Molina' (Peru)www.lamolina.edu.pe/portada/portal_ingles.htm *Equivalence: Four-years, Bachelor degree in Food science.INTERESTSMember of the administrative committee for Dorval day Camp 2010Recreational Sports Team Leader 2003-2006Soccer Dorval, chess |