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Click here or scroll down to respond to this candidateCandidate's Name Campbell
Street Address Tree Corners Parkway
Norcross, Ga Street Address
PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
OBJECTIVE
A seasoned Customer Service Agent with attention to detail and advanced PC knowledge
EXPERIENCE
10/15Current
Apple Inc
At Home Advisor
Assisting iOS and OS endusers with technical support
Answers all questions about Apple related products,
including warranty, release date and software updates
Be a liaison between Customer, Tier 2 and Apple Retail
Support
Certified 03/15 for Mac OS
10/1210/15
AT&T Mobility
Offer inbound technical support to wireless customers
Answer all billing inquiries
Offer different plan options to lower monthly bill as
needed
Report all service issues using multiple applications
07/0812/11
VF Corporation
7 For All MankindKey Holder
Manager to 2+ sales associates per shift (3 years)
Taking orders via the Internet and phone
Fitting customers for luxury denim
Meeting sales quotas daily, monthly and quarterly
Light Office duties
Closing and Opening store
Attending manager and store meetings once a month
Head of the Cliental Program
Top store sales for 2010
11/0710/08
The Westin Imagine Orlando
Full Time Front Desk Agent
Offering great Customer Service to all Guests
Checking in all guest following front desk procedures
Light office duties
Answering all inquiries throughout the day from all
2
guests from checkin to departure
Enrolling guests into Starguest Benefits Program
10/0611/07
EPD AssociatesColonial Point Apt
Leasing Agent/Customer Service
Showing rental apartments to prospective residents
Light office/administrative duties
Opening and closing of the office/clubhouse daily
04/0610/06
TMobile
Retail Sales Representative
Offering Customer Service to new and existing wireless
customers
Answering all technical questions
Making changes to accounts per customer request
Taking inbound and making outbound phones calls
09/0503/06
Brighthouse Networks
Customer Service Representative
Giving great Customer Service in a call center setting
3
Handling all inbound technical support questions
Arranging for service installations and disconnections
Taking payments and making payment arrangements
Making necessary changes to customer's current cable
packages
EDUCATION
02/0206/04
Johnson and Wales University
A.S Degree in Business Administration/Management
Deans List 2002/ National Deans List 2002
3.27 GPA
AWARDS AND ACKNOWLEDGEMENTS
Lead weekly team meetings at AT&T
Lead sales 2010 at 7 For All Mankind
Weekly Team Captain for Johnson & Wales University Wildcat Cheer Squad
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