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Title Freelance Writer and Trainer
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                          Hilton & Associates, Inc.                 Professional Writing and Training Services Street Address      Office: 720-           410-2947   Cell: PHONE NUMBER AVAILABLE  E-Mail: EMAIL AVAILABLECareer FocusI am an experienced writer and editor with an extensive background in boththe management and the design and conduct of documentation and trainingactivities, and with exceptional skills in the production of technicalmanuals, marketing materials, business plans, client proposals, researchreports, procedure manuals, training manuals, speeches, and other writtenand audio-visual communications materials.Employment History|Lead EEO Investigator and Contract Writer, Wintersmith &     |March, 2009||Associates, Inc., a dispute resolution company, 1010 S.      |to Present ||Joliet Street, Suite 200, Aurora, CO  80012.                 |           ||Responsible for interviewing disputants in formal complaints |           ||of workplace discrimination in various federal agencies, and |           ||of writing reports of investigation used by agency leaders   |           ||and judicial authorities in resolving disputes.              |           ||Senior Technical Writer/Editor, Insight Global, Inc., 1720 S.|November,  ||Bellaire Street, Suite 700, Denver, CO  80222.               |2008 to    ||Responsible for the design and implementation of a variety of|March, 2009||technical communications projects for firms that have a      |           ||global client base.                                          |           ||Senior Technical Writer/Editor, Xilinx Inc., 3100 Logic      |April, 2003||Drive, Longmont, CO 80503.                                   |to August, ||Responsible for the development, maintenance, and periodic   |2008       ||publication of this global company's libraries guides, a     |           ||series of up to 19 volumes (12,000 pages) containing         |           ||descriptions and recommended use of 841 circuit design       |           ||elements in a dozen architectures.  These reference guides   |           ||were in high demand among at least 100,000 circuit design    |           ||engineers.                                                   |           ||Senior Technical Writer/Editor, Raytheon Company (Formerly   |October,   ||Hughes Information Technology Systems), Aurora Business      |1993 to    ||Campus, Aurora, Colorado.                                    |December,  ||Lead technical writer/editor on classified, aerospace        |2002       ||projects.  Produced systems administration and end-user      |           ||documentation for the company's payroll administration       |           ||system.  Responsible for production of marketing             |           ||communications materials.  Designed and conducted corporate  |           ||diversity training programs.                                 |           ||Technical Writer/Editor, CDI Corporation, assigned as a      |April, 1989||contractor to several divisions and subsidiaries of US WEST  |to         ||(now Qwest).  Eventually employed as department head,        |September, ||supervising a team of professional technical writers and     |1993       ||trainers.  Duties included support of software development   |           ||projects, including: User Requirements, Functional           |           ||Specifications, End User Manuals, and training materials.    |           ||Account Representative/Marketing Consultant, Media Management|September, ||Group, Denver, CO.                                           |1987 to    ||Served as a writing consultant to several Denver-based       |January,   ||marketing, advertising, and public relations firms with      |1989       ||responsibility for copy editing, developing client proposals,|           ||brochures, and reports.                                      |           ||Sales Account Manager/Trainer, Heath/Zenith Electronics,     |January,   ||Westminster, CO, specializing in personal computer systems.  |1987 to    ||Authored a series of self-instructional training manuals:    |September, ||compliance requirements for key state and federal            |1987       ||legislation; student counseling support tools; and the use of|           ||microcomputer technology for personal and professional       |           ||productivity.                                                |           |Education   1. Master of Arts, American Literature, Graduate College, University of      Illinois at Chicago Circle.   2. Bachelor of Arts in English, University of Illinois at Chicago Circle.   3. Completed a miscellany of certificate programs and adult learning      courses on small business marketing, database programming, e-      business/e-commerce courses, and the design and implementation of      training programs.Software ExperienceMicrosoft Office suite (all applications); FrameMaker; and FileMaker Prorelational database programs. I also authored a variety of mission-criticaldocuments and developed financial projections and business plan models inLotus and Excel.  Designed, created, and maintained  custom database toolsfor tracking and reporting on documentation projects.Professional AssociationsHave held memberships in:   4. The Rocky Mountain Writers' Guild   5. The Society for Technical Communications (STC)   6. Certified Toastmaster (CTM), Toastmasters International, Inc.ReferencesAvailable upon request.

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