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Click here or scroll down to respond to this candidate Candidate's Name
Senior Project Manager/ Program Manager
EMAIL AVAILABLE
Mobile: PHONE NUMBER AVAILABLE
Career Summary:
Implementation Technology Project Manager / Program Manager with over 10 years of
experience, who can build, lead and operate exceptional organizations that are highly
focused on continuous service quality improvements, cost efficiency and customer
satisfaction.
Fundamental understanding of Program & Portfolio level reporting and control
Highly motivated, energetic Manager with great success in inspiring departments and
personnel in matrix organization to achieve project objectives.
Understanding of Financial and Program Delivery objectives with Creation of
Processes and Framework for a Saves Management office within a Financial
Organization.
Recognized as thorough, tenacious and accountable professional with consistent
record of executing on schedule and within budget projects.
Diverse, hands-on professional with a solid track record in resolving critical problems
by developing and implementing creative solutions
Strong organizational, analytical, team building skills. Work well independently and
with multidisciplinary groups.
Unique ability to project manage multiple projects, meet difficult deadlines while
staying within budget.
Demonstrate keen expertise in all facets of project life-cycle development, from initial
feasibility analysis and conceptual design, through implementation, quality review, and
enhancement
Excel at delivering simultaneous large-scale projects within budget and time
constraints, complemented with outstanding capability to lead, coordinate, and train
technical teams to provide innovative business solutions
o Responsible for the full life cycle management of large IT projects
Delivers full project objectives on time and on budget as well as contributes to
development of high-level business cases and post-implementation benefits estimates
and recovery plans.
Dedicated and highly committed teamwork towards the successful completion of the
project.
Directed projects and programs in adherence with PMI methodology governing project
planning, execution, management, and closure, with special attention to communications
and risk management.
Professional Certifications:
Cisco Certified Network Associate (CCNA)
PMP-Project Management Professional(PMP)- IN Progress
Candidate's Name
Senior Project Manager/ Program Manager
EMAIL AVAILABLE
Mobile: PHONE NUMBER AVAILABLE
Technical Skills:
Networking Concepts:
LAN/WAN Architecture, Routing, TCP/IP, DHCP, DNS, Frame Relay, ISDN BRI/PRI Lines,
VPN, VLAN, STP, MPLS,.
Software Applications:
MS office suite, Microsoft Project (9+ Yrs.) Microsoft Power Point, Microsoft Excel,
SharePoint, Qlikview, Meeting Sense, Project Vault, Planview, Sharepoint
Work Experience:
Citihub Consulting
Senior Consultant/ Program Management Professional
06/09/2014- Present
Leading a Change Order Process Assessment for a Major Payroll Client ADP
o As the Lead Project Manager on this:
Understand the baseline capabilities of the change order Process
Develop of a set of change criteria, classifications and controls to enable
appropriate review of changes for impact and risk assessment
Elevate the scope of the change order machinery from procedural to an
outcome focused effort
Review and make recommendations to improve the quality and accuracy
of change review meetings and related activities
Lead a Network Assessment Review for AIG Financial as the Lead Project Manager
o As the Project Lead for AIG expectations include to build a strategic roadmap to
improve support of AIGs global business network.
o Key Project Management Responsibilities:
Track project attributes (action items, ownership, deliverables, timeframes, milestones), provide
status updates and coordinate key meetings
Responsible for a Saves Management office Delivery at Bank of America Site as a Citihub Consultant
o Background on Saves Management Office: Current Saves Management Office
(SMO) at BAC has leveraged Citihub assistance to scale and govern its
process to deliver GNIS (Global Network Infrastructure Solutions) savings
commitments for 2014.
o $250M in saving must be found for 2014 as part of the Cost Reduction Program
o Objective: Capture saves Ideas and evaluate their viability
Created Work Breakdown structure for deliverables needed to achieve Cost Savings,
Defined Project Scheduled and Milestones, Identifying Resource Requirements,
Added validated Idea to Pipeline.
Expertise across every layer in the technology stack and responsible for delivery of
Financial numbers for GNIS Infrastructure in APAC Region, EMEA and US.
Candidate's Name
Senior Project Manager/ Program Manager
EMAIL AVAILABLE
Mobile: PHONE NUMBER AVAILABLE
Creation of Senior Leadership Team PowerPoint Presentation to report Financial
numbers achieved in GNIS Infrastructure Space
Provided and managed the Frameworks for Pipeline management, SMO governance,
SMO Program management, SMO Tools, Reporting and risk/issue Tracking
Trained and Coached Bank of America SMO Staff in the SMO tools, process and
frameworks.
Worked with Interfacing groups: E.g. Finance, supply management, operations,
Architecture & Engineering, Product, Relationship Management
CDI LLC
Senior Project Manager
04/14/2014- 06/04/2014
Managing multiple/simultaneous projects from beginning to end.
Assisting in defining project scope, goals and deliverables that support business
processes in collaboration with other CDI and Customer stakeholders.
Developing full-scale project plans and associated communications documents.
Estimating the resources and participants needed to achieve project goals
Drafting and submitting budget proposals, and recommend subsequent budget
changes where necessary;
Negotiating with other CDI managers for the acquisition of required personnel
Determining and assessing need for additional staff and/or consultants and makes the
appropriate recruitments recommendations if necessary during the project cycle
Setting and continually managing project expectations with team members and other
stakeholders.
Delegating tasks and responsibilities to appropriate personnel
Presidio Network Solutions
Senior Project Manager
01/03/2012- 03/12/2014
Senior Project Manager implementing projects for small to Large Enterprise Clients
o Unified Communications Upgrades ( CUCM Upgrades, IP Telephony, Video,
Telepresence)
o Experience working with Virtualization deployments, Avamar implementations,
physical and virtual data center migration.
Responsible for providing beginning to end project management for Medium to Large
Local Area Networks, Wide Area Networks, Security, VPN, Wireless and IP Telephony and
server installations.
Review Scope of Work, Control Budget, manage and dispatch Presidio and/or business
partner engineer resources. Perform detailed scheduling utilizing MS Project and hold
status review meetings with the clients.
o Create the project plan utilizing Microsoft Project.
Candidate's Name
Senior Project Manager/ Program Manager
EMAIL AVAILABLE
Mobile: PHONE NUMBER AVAILABLE
o Confirm hardware ordering and subsequent shipping utilizing the Channel Online
order placement tool and the Cisco Ordering Status Tool, EMC Power link tool, or
other appropriate on line application.
o Orchestrate the project kick-off meetings (internal and external).
o Monitor progress and report on same.
o Mitigate any issues surrounding delivery of the project.
o Collect, consolidate and distribute all pertinent project/task documentation to the
project sponsor and to the Presidio Enhanced Services Division.
Responsible for the full life cycle of CISCO Unified Communications, Network
Infrastructure, and wireless implementations for companies within the tri state area.( e.g.
Tory Burch, Tiffany & CO, Louis Vuitton)
Extensive Knowledge of Datacenter/VBlock Implementations for Clients such as Siemens
Hearing Instruments, Multiplan Inc.
o Coordination with EMC for Data Center Upgrade
o Coordination with internal/External Stakeholders for Vblock Implementation
o Global Wireless role out
o Cisco SAN Refresh
o Complete Backup Virtualization
o Server Virtualization
Deployment of Switch upgrade ( Nexus 7k, 5K) for the Metro Switch Project at Tiffany &
CO( Locations: Queens, Pelham NY, New York, New York, Whippany & Parsippany)
Managing multiple small-to-large scale projects involving Network and Communications
Infrastructure including IP Telephony/VoIP, Routing, Switching, and Security and Wireless
technology deployments across the Tri-State area.
Served as technical knowledge expert and key advisor on complex voice
telecommunications platforms, and as highest-level technical /project management
resource and escalation point. Coordinates all voice requirements including user adds,
moves and relocations. Supervised all new and upcoming voice projects
Identified and closely monitored risks & issues; planned mitigation, avoidance or
acceptance. Actively involved in implementing organization change management
strategies including communication, business process re-engineering, functional and end-
user training.
.
ADP
Network Project Manager
12/2010- 12/2011
As a senior project manager at ADP proactively managed global projects to ensure
impediments for team members that were identified and removed quickly by developing
sound project team communication, change control processes, collaborative team
environment, and a team approach to develop practical solutions which resulted in
achievement of planned milestones on time.
Candidate's Name
Senior Project Manager/ Program Manager
EMAIL AVAILABLE
Mobile: PHONE NUMBER AVAILABLE
Accurately tracked and reported project progress against planned schedule and budget at
a frequency that allows for early detection of variance, early assessment of corrective
options, early decision on corrective action, and implementation of solutions that permit
the project to stay on schedule as Senior Project Manager / Project Manager
Successfully managed 6 different Projects within the ADP environment
o These Projects include Physical Site Audit (risk mitigation) for all 150 sites within
the ADP Environment, MPLS Cut Over for Qualified ADP sites, Remote Access
Conversions for the Data Centers in ADP, Decommissioning of DNS/DHCP servers
to point to ADP Corporate, Upgrading to Newer Versions of Firewalls and Load
Balancers needed within the ADP environment.
Responsible for managing tasks with engineers on timely audit of each site, data
collection, documentation, photographing each ADP location and remediation and design
of each location.
Experience managing network services projects including Data, Data Services (Routing
Architecture, DNS, Load Balancing, Remote Access)
Exposure as a Data warehouse Project manager
o Responsibilities include recommending optimal systems of record, information
architecture and technology infrastructure
o Overall planning, budgeting, resource allocation, design, development, project
management for new client engagements and phases.
Following through with the Decommission of each Server, which included identify and
sites and devices in scope, Analyzing, Strategizing a migration plan, Migrating the server
from the remote site to ADP corporate and decommissioning the server.
Develop and maintain technical and project documentation and provide leadership and
motivation to project team members throughout project life cycle.
Consult with management and review project proposals to determine goals, time frame,
funding limitations, procedures for accomplishing project, and allocation of resources
Communicate with direct management on ongoing status, milestones, successes, and
project risks
Status updates posted on common SharePoint site for upper management, VP level to
view.
Consult with management and review project proposals to determine goals, time frame,
funding limitations, procedures for accomplishing project, and allocation of resources
Work closely with end users, business technologists, and others to understand and
prioritize business goals and information needs.
Manage end-to-end technology infrastructure services relative to Delivery, Quality, and
Cost.
Daily Project management tasks included, Project Plan updates, meeting minutes(Action
items) after each conference call, Project status updates, Bi-weekly calls involving the
stakeholders of each project, and proposed project budgets.
o Working with Voice engineers to meet deliverables on implementation of this New
Protocol to ADPs Infrastructure.
Candidate's Name
Senior Project Manager/ Program Manager
EMAIL AVAILABLE
Mobile: PHONE NUMBER AVAILABLE
AT&T 01/2008
12/2010
Network Project Manager (BVOIP)
Served as a critical team member to the Business Voice over IP (BVOIP) Center of
Excellence, by managing incoming business-to-business (B2B) customer requests for
Voice over IP service products.
Developed & document empirical processes to obtain & analyze data generated
across various data sources & normalize results across multiple projects
Hands-on expertise in Voice over IP (VoIP) and web-enabling business processes
Implement project plan & processes for customers to port their current telephone
services to Voice over IP (VoIP).
Manage the end to end delivery of Business Voice over IP (BVOIP) services to AT&T
customers.
Responsibilities include managing the installation of dedicated Wide Area Network
connections at various speeds, from AT&T Common Backbone to various customer
locations.
Actively manage risks and prioritize work to ensure that BVOIP is enabled without
service disruption to the customer
Implement project plan & processes for customers to port their current telephone
services to Voice over IP (VoIP).
Received increasing responsibilities by upper management to enhance efficiency and
productivity of the department and BVOIP products as a whole as well as serve as back-
up for team lead.
Manage, deliver and deploy aspects of network architecture, design, engineering and
detail network specifications in order to migrate clients from current network environment
to the new environment.
Resolve intermediate to complex events that prevent the successful turn-up of new
BVOIP services or features timely service activation and migration for 5 customer projects
saving AT&T/SBC $5. Million in government penalties.
In-depth understanding of IT infrastructure as it relates to project management and
applications.
Held weekly project Management meetings, which involved Engineers, upper
Management, and other parties involved in the project.
o Project Meeting Minutes, Bi-weekly calls, Status Updates, risks and deliverable
dates were all part of the daily routine of project management at AT&T.
EDUCATION
Bachelor in Biological Sciences/ Minor in Chemistry
University of Illinois-Chicago
Candidate's Name
Senior Project Manager/ Program Manager
EMAIL AVAILABLE
Mobile: PHONE NUMBER AVAILABLE
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