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Click here or scroll down to respond to this candidateR e n d i P ie r ce
Street Address 06 N Sam R ay burn
W o r k Ex pe r i e nc e
Sher man, Tex as
Street Address 090
PHONE NUMBER AVAILABLE
B us i n e s s O f f i c e M a na g e r
ren pier c e@g mail. c om
7/2013 Orch ard Park, McKin n ey, Texas PHONE NUMBER AVAILABLE
M a inta in a ll busine ss o ffice functio ns a nd pro v ide a dministra tiv e suppo rt to a ll a re a s o f
the co mmunity a nd the ma na ge me nt te a m. Su pervises a team of 2 (two) assistan ts
an d th eir du ties, wh ich in clu des tran sportation , receptio n ist, an d con cierg e
respon si bili ties. Commu nicate with dep artmen t h eads an d organ ize s record s of th e
facil ity. Resp on sible for resid en t bill in g, th ird party in su ran ce bill in g, an d collec tion s
for 10 0 + resid en ts. Resp on sible for all accou n ts payab le. Resp on sible for pre-
employmen t screen in g an d orien tation on all n ew employees , in clu din g backg rou n d
ch ecks, referen ce ch ecks, dru g an d TB screen in g. Process es all commu nity payrol l,
workman s compen sation , an d h ealth in su ran ce. Resp on sible for on -goi n g employee
edu cation . Assists E xecu tive Director with assig n ed du ties.
M e di c a t i o n Te c h
12/ 2012 7/2013 Orch ard Park, McKin n ey, Texas 972/ 351-8888
Worked with geria tric patien ts in th e Assisted Livin g an d Memory Care commu nity,
promotin g th e h ealth an d well-b ein g of patien ts in th e commu nity, in con ju n ction
with th e facil ity RN & LVN. Resp on sible for admin istration of resid en ts medication
accord in g to th eir medicin e admin istration record , u n der th e direc t su pervisi on of
th e RN. Mon itored th e h ealth of th e patien ts; n otified th e n u rse on an y ch an ge in
con dition to facil itate immediate care.
A u t h o r i z a t i o n R e p r e s e n t a ti v e
7/2010 11/2012 In su let Corp oration , Bedfo rd, Massac h u setts PHONE NUMBER AVAILABLE
Work u n der th e su pervisi on of th e Team Leaders provid in g cu stomer service for
diab etic patien ts. Verify n ew h ealth plan ben efits, disc u ss ben efits with patien ts, an d
obtain n ecessary au th orization s for each sh ipmen t. Sh ip orders . Follow compan y
gu idel in es for cu stomer service an d sh ippi n g requ iremen ts.
C u s to m e r Se r v i c e R e p r e s e n t a ti v e
1/2007 6/ 2010 Cig n a Health care, Den ison , Texas PHONE NUMBER AVAILABLE
Receiv ed calls from provid ers, clien ts, an d cu stomers. Facilitated u n derstan din g of
ben efits, reproc essin g of in correct claims, an d au th orization requ est. Assisted
man agemen t by h elpin g resolve open calls th at h ad n ot been resolved by th e
previo u s represe n tative.
F r o nt D e s k C o o r di na t o r
PHONE NUMBER AVAILABLE Kn igh t Family Ch iropra ctic, Den ison , Texas PHONE NUMBER AVAILABLE
Worked with patien ts of all ages to improve th eir well bein g. Resp on sible for
man agin g th e fron t desk an d bill in g. Verifi ed in su ran ce, bill ed in su ran ce, an d
collec ted from in su ran ce. Set u p fin an cial arran gemen ts with patien ts to cover th eir
portion of th e care.
C o l l e c ti o n R e p r e s e n t a ti v e
4/2001 3/ 2006 Wilson N. Jon es, Sh erman , Texas PHONE NUMBER AVAILABLE
Served as a collec tion represe n tative for th e Medic al Offi ce Bu ildin g . Worked in
Accou n ts Receiv able , In su ran ce, Billi n g, an d Coll ection s. Develop ed spread sh eets
an d n ew poli cies to improve cu rren t work proces ses. Stron g Cu stomer Service to
en su re accou n ts was posted with th e correct patien t respon si bili ty. Mon itored past
du e claims to en su re paymen t. Worked with patien ts face to face to resolve th eir
ou tstan din g bala n ce.
Educ a ti o n
Un iversity of Ph oen ix-Bach elo rs of Accou n tin g (E xpected completion 1 years)
Wh itewrigh t High Sch ool, Dipl oma
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