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Click here or scroll down to respond to this candidateEXECUTIVE HIGHLIGHTSOver 11 years of IT experience in providing project leadership, dataanalysis, applications development, operations and technical support.Excellent communication, analytical, interpersonal, presentation skills anda dedicated team player.Software: Microsoft Office Suite; Visual Studio; Toad; SQL ServerManagement Studio, SSRS, SSIS, Crystal Reporting, HTML; HP Service Manager1 EDUCATIONMaster's, American Intercontinental University, Hoffman Estates, IL 2004 Computer Information TechnologyBachelor of Science, DeVry University, Alpharetta, GA 2002 Computer Information SystemPROFESSIONAL EXPERIENCEData Analyst (ExxonMobil Contractor) 09/14 - 04/16Company: Digital Intelligence Systems (DISYS) Houston, TX Responsibilities . Work as part of a dedicated team analyzing data within multiple databases . Responsible for loading, extracting and validation of client data . Manipulate, cleanse and process data for reports using Excel, Access, Visual Studio, IBM Tririga (Emerge) and SQL Server Management Studio . Creates specifications for reports and analysis based on business needs and required or available data elementsApplication Support Specialist/Data Analyst (DHSMV Contractor) 11/08 - 09/14Company: Cornerstone Software Services Tallahassee, FL Responsibilities . Collected data, analyzed trends and created reports as requested. . Responsible for leading software testing, implementation and troubleshooting. . Interact with the business to gather the requirements and implement them. . Coordinated statewide hardware refresh project and ensured all deliverables were delivered on time. . Gathered technical requirements and participated in design sessions. . Managing application development projects - internally or through vendor written applications. . Analyzed department technology usage and determined the best course for future purchases . Review and resolve support tickets . Supported over 200 law enforcement officers throughout the state of Florida.Computer Audit Analyst/Data Analyst 02/05 - 11/08Company: Office of Financial Regulation, Division of Money TransmittersTallahassee, FL Responsibilities . Conduct highly technical analysis of large volumes of data in support of examinations and complaints of registered and unregistered companies. . Prepare specifications and develop software utilities necessary to conduct complex analysis of large volumes of transactional data. . Performs data extraction, compilation and analysis for assigned audit projects. . Trained examiners on newly developed Regulatory Enforcement and Licensing System (REAL) and Microsoft Office Suite. . Designed and developed reports using Microsoft SQL Server Reporting Services. . Development, monitoring and reporting of Bureau of Regulation performance measures. . Provide administrative and technical support to Bureau of Money Transmitters.Sales Coordinator | Data Entry & Technical Support Manager 04/95 - 01/05Company: ADT Security Services Atlanta, GA Sales Coordinator Responsibilities . Provide installation and service support to meet customer needs. . Established and coordinated programs in order to meet customer demands. . Trained users and customers on various applications. Data Entry & Technical Support Manager Responsibilities . Planned, organized and supervised all phases of Data Entry and Technical Support. . Prepared monthly and annual employee performance evaluations . Assisted in development of data entry procedures, troubleshooting documents and user guides throughout call centers. . Provided 2nd level technical support to service technicians and installers.----------------------- EMAIL AVAILABLE | PHONE NUMBER AVAILABLECandidate's Name
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