Candidate Information Name Available: Register for Free Title Spa Manager Target Location US-FL-Hollywood Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name
                                         1PHONE NUMBER AVAILABLE
                                   EMAIL AVAILABLE


PROFIL

Service & people oriented, flexible, multitasker, high energy, warm, problem solver, team player and
willing to go above and beyond to get the job done. Efficiently supports Manager and the Office.
Demonstrates initiative and confidentiality.

CAREER SUMMARY

Deco Marketing Nassau                                    January 2016  February 2016
Personal Assistant/Marketing Assistant/Conference Manager  Cold Calling/Networking at local
events to increase business. Assisted in Marketing promos & provided secretarial service to CEO.
Responsible for venue search, Research data, liaising with the public & vendors, and conference
organizing.
    Designed brochures, flyers, PowerPoint presentations, etc.
    Creative and enthusiastic about learning and implementing new ideas.
    Knowledge of Publisher, Pixler, Photoshop, Internet, Social Media, PowerPoint, Word, Exce
    Implemented database for conference documentation and records leading to greater efficiency
    Undertook assignments and projects thereby assisting CEO in effective time management
    Excellent verbal, written and communication skills.

Lyford Cay Spa,          Lyford Cay, Bahamas           February 2002 - December 2015
Assistant Spa Director/Lead Spa Therapist
    Created Spa Manual. Training, Payroll, Performance Appraisal, Managing Front Desk Staff.
    Designed Guest Satisfaction Program which ensured customer retention and expanded clientele.
             Maintained Spa Operations: Retailing, Budgeting, Inventory, Purchasing, Scheduling.
             Spa Therapist(Deep Tissue, Hot Stone, Swedish, Sports Massage, Facials & Body
       Treatments)

EDUCATION

Spas 2b Spa Development & Management Training         Canada             2005
Spa Director Certification
Spa Start Up, Management, and Operations

Lia Schorr School of Spa Management
NewYork                  2002
Certificate in Spa Management, Esthetics
                                                                       April 4th, 2016


Dear HR Manager,

I am applying for the position advertised online. I have completed my Bachelor of Business
Administration in Marketing from Georgia State University, Certification in Spa Management /Aesthetics
from New York and received Spa Director Training Certification in Canada.

 I would be great for this opportunity because the Spa Industry is not just a job. For me, it is a lifelong
career. I am passionate about Beauty/Anti-Aging/Health. I am educated, energetic, flexible, motivated,
independent, and dependable. I enjoy working with different cultures and personalities. I have been
employed in the service industry for 15 years. Thus, I have mastered the art of going "above and beyond"
for guests.

 I worked as the Assistant Spa Director at Lyford Cay Spa, in Lyford Cay, Bahamas. I have passion for
longevity, wellness and beauty. I am familiar with the Elemis, Clarins, Repechage, and Phytomer lines. I
assisted the Spa Director with client acquisition/retention by writing ads for Valentine's Day etc, creating a
brochure, writing a Spa Policies and Procedures Manual, putting ads in the newspaper, influencing
businesses to purchase gift cards for top performers, scheduling, improving guest satisfaction by creating a
"Guest Satisfaction program". For this, I hired 'spa shoppers' to rate therapists in terms of client
satisfaction. This would keep everyone motivated to give excellent customer service because they didn't
know when it would be done and the therapist with the highest scores would win some money. In terms of
retail sales, I motivated everyone by giving prizes to the top performer every month. I also created client
intake forms and client survey cards in order to focus on clients' needs and to find out directly from the
guest what we can do to improve the spa. I also made sure that policies and procedures set by the Spa
Director were adhered to at all times and the spa appearance was immaculate. I made sure everyone was
properly trained by liaising with Phytomer's international trainers and setting up training times. I
responded to e-mails from vendors, guests, colleagues in a timely manner and checked inventory.

I look forward to meeting you. I am available for an interview at any time.

Regards,

Candidate's Name