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EMAIL AVAILABLE PHONE NUMBER AVAILABLE LINKEDIN LINK AVAILABLE Transition & Transformation Project / Program Manager & Team Lead Effectively motivate and lead global interdisciplinary groups under a unified strategic visionComprehensive background in information technology field, holding multipleleadership roles rooted in deep knowledge of e-business market tools,including extensive project management specialization. Known as anexceptional team builder with demonstrated success interacting with alllevels of an organization and performing budget management, and projectscoping. Transition & Transformation Project Management | Global Team Leadership | Strategic Planning & Execution Risk Analysis | Client Relationship Management | Quality Assurance Operations Policy & ISO Requirements | Resource Allocation & Management Communication | Negotiation | Program Migration | Reporting & Forecasting Knowledge Transfer & Due Diligence Practices Professional ExperienceIBM, New York, NY / Raleigh, NCWorked within multiple roles spanning data management, team leadership,technical analysis, and project management for a worldwide leader inmultinational technology and consulting.Transition & Transformation Team Lead - Project Manager (Raleigh) 2014 -PresentPromoted from senior project manager into advisory role within globaltransition services group, with responsibility for managing, developing,and delegating workflow among international team of project managers andservice integration leads. . Served as Project Manager Team Lead for 80 project managers from several countries, including India, China, Malaysia, Cost Rica, Argentina, Brazil and U.S. . Wrote training manual for IBM's strategic tool for Program and Project Management, trained 80 project managers, and lead transition from old tool. . Served as team lead for multiple complex projects, consistently delivering on time and under budget. . Leveraged high-level project management tools and methodologies, ensuring seamless program migration and release in accordance with client specifications and timelines. . Entrusted to develop, direct, and train project teams, and provide technical expertise to internal personnel and clients. . Reviewed projects, ensuring alignment with budgets and forecasts, as well as ongoing compliance with internal policies. . Defined project scope, timeline, and requirements, and developing reports for leadership team. . Determined client-specific needs, guiding service deliverables and quality assurance markers. . Formulated and revised status reports for application of client needs. . Utilized Microsoft Project, tracking project budgets, critical path, and timelines. . Educated team on new products and tools, and created supporting documentation and procedures. . Demonstrated versatility in managing shifting priorities, while actively promoting IBM brand values. . Develop and Lead Knowledge Transfer for multi-level projects and formulate Due Diligence plans for execution. . Structure and ensure detailed project closure process and procedures are in place for audit and compliance readiness . Overseer and director for complex projects including CICS, DB2 Oracle, CWW, San Storage, VMWare, Linux, Citrix, Middleware and Database installations and upgrades.Candidate's Name EMAIL AVAILABLE Page TwoIBM (Continued)Advisory Project / Program Manager (Raleigh / New York) 1999 - 2014Member of global transition services group responsible for transferringenterprise-level projects to IBM teams in Argentina, Brazil, and India.Reported directly to the project management team lead. . Served as team lead for multiple CCE based deployments with increasing knowledge in e-business market needs. Role included leading deployments for U.S. Europe, Asia and South America using Sun Methodology . Led high-profile program development projects requiring extensive travel to India and South America. Led migration, development, and implementation of key software initiatives that saved close to $3M over 5 years. . Collaborated with multi-specialized group of integration leaders, DPE's, and project managers. . Program lead for Daylight Savings Time Transition and Transformation for around the world model. . Defined project scope, timelines, and requirements based upon framework established by stakeholders. . Developed reports for team lead, detailing project status. . Maintained detailed documentation for all projects and ensured ongoing compliance and audit preparation. . Evaluated and addressed potential risks in program operations. . Server consolidation and Data center setups and relocations. . Lead and managed testing environments for Steady State movement.Candidate's Name EMAIL AVAILABLE Page Three Additional ExperienceIBM, New York, NY / Raleigh, NCTechnical Analyst (Raleigh and New York)Supported internal clients with assembling and configuring hardware andsoftware systems, in addition to providing ongoing technical accountsupport. . Maintained portfolio of assigned accounts consisting of internal departments and executive leaders. . Traveled to multiple IBM locations across region, serving as technical support resource. . Rolled out new software platforms and maintained version control levels. . Exercised strong time management, responsiveness, and communication skills in dealing with executive-level clients.Help Desk Associate (New York)Team Lead - Data Entry (New York)Data Entry Associate (New York) Education, Training & Certifications - Associate Certificate, Early Childhood Education and Teaching, Stanly Community College, Albemarle, NC, 2014, 3.5 < Early Childhood Associate - Infant / Toddler Care Certification < Used information from program to serve as a Program Manager for various Greensboro Advocate for Youth Programs and Team Leader Assistant for Millbrook Elementary School Odyssey of the Minds program for K-2 students. - AAS, Computer Science, Westchester Community College, Valhalla, NY, 2007 < Select Coursework: Project Management Fundamentals, Applied Project Management, Leadership in a Team Environment, Contracting for Project Managers, Financial Management Additional IBM Training - Introduction to Client Services; Installing & Supporting OS/2, DOS2; Lotus Notes Fundamentals (3.3 / 4.1) - Advanced Lotus Notes / Power User (4.1); LAN Concepts and Creative Thinking Memberships - Member, Project Management Institute Technical Skills|PC (XT/S and AT's) |PS/2 (models 50 - 95) |Thinkpads ||Valuepoints |IMAC, RISC6000 |Resumix systems ||Netscape for OS/2 |OS/2 Warp |DOS ||Lotus Notes |3270 Emulation |GMS workstations ||Windows operating system |Microsoft & Lotus Notes | ||experience |Office Packages | | |